Customer Ratings & Reviews
- Model:
- HW-A430/ZA
- SKU:
- 6477363
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, bass, and ease of use of this 2.1-channel soundbar. Many also appreciate its reasonable price and the convenience of Bluetooth connectivity. However, some customers reported issues with the maximum volume level and the functionality of the remote control. The soundbar's size and setup were generally well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Value for money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and crystal clear sound. Sometimes sound breaks when you connect the tv via Bluetooth but with optical audio it is perfect.
I would recommend this to a friendBrand response from Samsung
Posted .Hello ASingh,
There are a few things you may want to check:
1) The maximum wireless signal transmission distance is about 33 ft.
2) Electronic devices may cause radio interference. Devices that generate electromagnetic waves should be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
3) Also, please be sure you have the latest firmware update. You can update your firmware by Auto Update, or by using a USB device. You can find the update on the product page of your HW-A450 on the Samsung website.
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help.
At 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Awesome quality sound.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound from this sound bar.. I’m very pleased to buy it. My room feels like home theater already.. solid boom sound with the sun woofer Thank u Samsung and thank u Best Buy! Good job!
I would recommend this to a friend - Pros mentioned:Bass
Sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Woofer and bass are great other speakers are a little small sound is fair but not the best
I would recommend this to a friend - Cons mentioned:Remote control
Most frustrating purchase in a long time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the most frustrating purchases I’ve ever made. I’m pretty tech savvy and I’ve spent the past 1.5 hours trying to figure out how to adjust the volume with the remote. I called Best Buy, no luck. It has ONE button for volume band all it does is mute it. Besides, the whole thing seems like cheap junk. Returning it tomorrow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fruff,
I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations. Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. Pressing it a second time will unmute.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Wouldn’t recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how long these are supposed to last but mine isn’t even 3 years old and it already stopped working.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar works really well and I especially appreciated how easy it was to set up.
I would recommend this to a friend - Pros mentioned:Sound quality
Solid Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound for the price point. Huge improvement over the weak built in speakers of most new TVs.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new sound bar the sound is excellent sounds really well
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price Good quality nice work nice sounds no complaints
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great good quality great entertainment system
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome value. Flawless moves from my phone to tv. easy to hookup and use.
I would recommend this to a friend - Cons mentioned:Volume
Average purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in the improvement of sound. I thought there would have been a vast difference in the sound quality. The volume did not improve. I expected there to be an increase in volume as well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello user901989,
Thank you for sharing your review of the Samsung HW-A430. We appreciate your feedback regarding the audio performance of your soundbar.
This soundbar features a powerful wireless subwoofer, as well as Bass Boost mode to instantly amplify the bass with a touch of a button. You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, or BASS BOOST.
You can further adjust TREBLE via the SOUND CONTROL button (looks like a gear symbol).
There are two additional adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics. With the sound mode set to Standard, press, and hold the Sound Control button for about 5 seconds. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
If you need further assistance, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Bass
Excellent!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great simple sound bar that has excellent bass! I would purchase again!
I would recommend this to a friend Avoid Samsung products.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer runs on 5ghz frequency so it constantly disconnects. This is a huge design flaw and Samsung did not provide any solutions that fixed this. They did not even offer the option for a repair, meaning they know its an inherent design issue. So many hours troubleshooting wasted... Search 5ghz interference samsung subwoofer if you are interested in learning more. Avoid Samsung products.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Nice Sound Bar for $
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great a bit tricky to set up with LG TV but works well after set-up
I would recommend this to a friend - Pros mentioned:Sound quality
FANTASTIC SOUND!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FANTASTIC SOUND! Samsung has outdone itself! Great product!
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Highly recommend. Good quality and great sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Works great; sounds great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Sounds great. I love the expanded sound of my tv.
I would recommend this to a friend - Pros mentioned:Price
Samson sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Awesome product!! It was ready for pick up very fast.
I would recommend this to a friend Constantly disconnecting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good until right after a year, the bluetooth disconnects all the time. About 5 to 6 times during a 30 min show, if not more. I tried the optical cord and it lagged and the voices were off. I've tried updating through USB the files don't work. Also doesn't update VIA Smart Things App. I've tried everything. Customer service just gives me the run around and tells me to re start re boot ect. NOTHING WORKS, I PAID FOR GARBAGE! I do NOT recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Shelly,
I am sorry to hear that you are experiencing issues with the sound occasionally dropping from your HW-A430 soundbar. You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.
In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware by using a USB device.
You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the side of the soundbar at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.
Should you continue to experience audio dropouts, and are connected wirelessly, please use the included cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the issue entirely and improves the user experience.
I hope these tips help resolve your issues.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions