Customer Ratings & Reviews
- Model:
- ME21K7010DS
- SKU:
- 5763437
Rating by feature
- Performance
Rating 3.8 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
Customers are saying
Customers are impressed with the grilling feature, ease of use, and spacious design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the numerous features and quiet operation, while some experienced issues with the reliability and buttons. A few users found the door design problematic and noted the lack of a comprehensive instruction manual. Overall, the microwave receives positive feedback for its functionality and appearance, but some concerns regarding durability and user interface persist.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this microwave. Black stainless steel is easy to clean. Nice to not have to use the oven for quick items.
I would recommend this to a friend - Pros mentioned:Grill
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new Samsung microwave. The grill is a nice new addition, better than my last Samsung microwave.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it - so easy to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the vacuum , so easy to use and handle ! Should’ve bought the one with the better battery but good enough
I would recommend this to a friend - Pros mentioned:Grill
Looks great, does so much more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is so much more then a microwave it is like having a grill in house
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave it works great easy to operate takes no time to clean
I would recommend this to a friend Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave. Works fine the way it should .
I would recommend this to a friendA lot of power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't quite figured it out...if I use a preset time, works great. Other times I have overheated. I have not used oven function yet...only microwave. It's a little deeper than a traditional microwave. The black stainless is amazing.
I would recommend this to a friend- Pros mentioned:Ease of use
Nice microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ease of operation and the placement of the buttons. Makes it easier to operate.
I would recommend this to a friendBrand response from Samsung
Posted .We're happy that you're happy Rainbowbear! Welcome to the Samsung family. ^Jecca
Great Microwave that you can also Grill in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic design for a microwave. You can microwave and you can grill or toast. I no longer need a countertop toaster oven, this over the range (OTR) design does it all. I especially like the fact that I can put my leftover pizza into this microwave the next day, turn on the "Microwave / PowerGrill" button and have hot pizza with a crunchy crust again the next day. Highly recommend
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the kind words and 5 stars, Hapkidomaster. We are delighted to hear that this microwave is meeting all your cooking needs. ^Lo
- Pros mentioned:Design
Looks good, works perfectly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the black stainless look and the controls and choices are well done. Love having a popcorn button.
I would recommend this to a friend - Pros mentioned:Grill
Cooks well and full of features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave cooks food well and is full of features for which I've haven't used yet, like the grill option.
I would recommend this to a friend - Pros mentioned:Grill
Great buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave it has a grill feature that is awesome.
I would recommend this to a friend Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's quiet except for when the exhaust fan is running full blast. But it works well!
I would recommend this to a friendGreat combo microwave with grill feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can use this to heat up a frozen casserole and it will cook it fast and also brown it at the same time. This has so much more versatility than a regular microwave. Just make sure you don't ever use the grill rack when you are microwaving with it!
I would recommend this to a friendAwesome Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one smooth operator. The sensor works great. This has the broiler in it, have used a couple of times, it is OK, I am glad I got the one with it. I think anyone would be happy with this M W.
I would recommend this to a friendNice Grilling Feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this Microwave for about a week now. I installed it myself replacing a 15-year-old GE XL1800. I was able to use the same wall bracket, I just had to drill new holes above. This Microwave works very well, we are loving the grill option. The only negative I have is the turntable mounting. It seems a little difficult to place the turntable in the right spot, and it also seems to be easily bumped off its track.
I would recommend this to a friendGreat Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love the upper burner to brown your food! It looks good with my cabinets.
I would recommend this to a friend- Cons mentioned:Reliability
Average Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rated this product average because I haven't experience anything different that a regular microwave can't do. I would save my money and get a regular microwave.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BabyPants,
Thank you for reaching out to us and we are glad to know that you are using Samsung microwaves. We apologize for the inconvenience of the microwave doesn't meet your expectation. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend checking on links to learn more about the microwave: See pages 13-24.
https://downloadcenter.samsung.com/content/UM/202010/20201023135734924/2017.12.22_ME21K7010DG_AA_EN-MES.pdf
You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME21K7010DG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144277668
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Grill
Very efficient and lots of cool features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best microwave I've ever owned. I love the ability to grill with it.
I would recommend this to a friend - Pros mentioned:Design
Great look and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blends in well with other black stainless appliances. Over the range design frees up counter space.
I would recommend this to a friend