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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.8 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the grilling feature, ease of use, and spacious design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the numerous features and quiet operation, while some experienced issues with the reliability and buttons. A few users found the door design problematic and noted the lack of a comprehensive instruction manual. Overall, the microwave receives positive feedback for its functionality and appearance, but some concerns regarding durability and user interface persist.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 593 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave! Looks awsome and works better!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks sleek! Everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Above Range Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement microwave, with built-in heating element for small baking/reheating. Great Piece with looks and quality features. I wish the heating element would warm up faster, closer to a toaster oven, but just got to adjust times to get to use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love grilling feature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave with grilling feature is great. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Grill

    Rated 5 out of 5 stars

    Love this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to be able to grill. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great New Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cool Microwave with some unique features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was missing, turn table ring from open box product. Bad experiences with phone. Moving away fro. Samsung

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Just doesn’t compare to my last microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like that it matches my stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, but sticks out a bit too much, causes a lot of steam to fog up front. Grill plate is so big to remove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dwayne

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cook as fast as our last micro wave but seems to work just fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it a good. Works great, but feels a bit "tiny" Still does its job......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Microwave we have ever had and a huge upgrade over our previous microwave. Beautiful illuminated responses to our control choices. Would highly recommend and would purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the beginning the number 7 would beep on its own, at first I didn't mind it too much because removing the microwave and returning it only to have to re-install another seemed like too much of a hassle for just that. 2 years later, the number 3 and the number 7 beeps. 3 years later the microwave turns on ON ITS OWN. I would wonder why on earth the kitchen/dining room was so hot in the mornings, until one middle of the night I got up to get some water in the kitchen and noticed the microwave was ON and had been running for well over an hour (remember the number 7 would beep on its own displaying a 77:77 cook time). I now have to leave the door open overnight. Look for another model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It looks nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read alot of bad reviews about this kind of microwave, but so far is working normal.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, deli. We're happy to hear that you're enjoying this microwave. ^Lo Samsung

  • Rated 4 out of 5 stars

    Nice broiling option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit but with a hard touch to operate. If you buy one you will love the broil option.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I love that the microwave comes with the broil option too, 1974Urban! Thank you for choosing Samsung. ^SuSu Samsung

  • Rated 5 out of 5 stars

    Latest technology.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance has many capabilties that are new to me in a microwave. The users manual for this appliance that was packed with it is inadequate. I was told I should go on line to get a more comprensive manual. Unacceptable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave and range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range does it all. Samsung did a good job with it. If you want a super range then this is the one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave oven.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no doubt the top of the line in microwaves. I like the fact that cooking of items doesn't cause them to taste flat and to soft. Very large cooking area. Have not tried the grill plate yet but I bet it will be just as nice as the rest of the unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave that seems to cook everything pretty evenly. No real complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Great Features, but Defective

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does a lot until it breaks down. We had it nineteen months and quote to repair was $400+. We paid $499 for it. Oh, and we couldn't fix it even if we wanted to because the part is not available. Yet, Best Buy and Costco still sell this model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We truly appreciate the feedback, Frank. Samsung is always looking for ways to improve the overall customer experience and your valued thoughts and opinions help us with this. ^Jecca Samsung