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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.8 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the grilling feature, ease of use, and spacious design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the numerous features and quiet operation, while some experienced issues with the reliability and buttons. A few users found the door design problematic and noted the lack of a comprehensive instruction manual. Overall, the microwave receives positive feedback for its functionality and appearance, but some concerns regarding durability and user interface persist.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 593 reviews
  • Rated 4 out of 5 stars

    Sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Heats food quickly and evenly. Enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm using it now and I'm satisfied warming my food

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is very convenient for me to use it having installed it above my electric range. Repeatedly used it to warm leftover foods. I liked it and very satisfied of its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I had no idea if I would ever use the PowerGrill feature this microwave has, but it does a fantastic job! I’ve cooked steaks and hamburgers in it. It’s a great microwave!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news, Kelly! I'm delighted to hear that you're loving these features. ^Lo Samsung

  • Rated 1 out of 5 stars

    Samsung makes bad appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this thing since April. It can’t even heat up chicken nuggets properly. Half the batch frozen, other half blazing hot. It also sets itself to 7 seconds randomly and beeps at you to hit start. Stay away from Samsung appliances. They should stick to phones.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JJones. I can imagine how this can feel like, and I'd like to give you a hand. Please cycle the power to the microwave by either unplugging the unit or flipping the circuit breaker for approximately 60 seconds before restoring power. This will reboot the computer, and as a result, the performance will be maximized. ^Gaby Samsung

  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far every thing has worked fine with installation.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's so great to hear, Craig! Thank you for sharing the tidbit about the smooth installation. Samsung is thrilled to be a part of your home. ^Mae Samsung

  • Rated 4 out of 5 stars

    Still learning to use in all situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The more I use it the more I like it. The grill feature is new to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and functional addition to kitchen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great features on our new Samsung microwave, we haven't had time to try them all. Not only is it visually appealing, it addresses every need when it comes to microwave cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it so far. Did not try all features yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great over the stove microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the microwave for 5 months. Good value and very easy to use and decent vent fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overhead microwave Large Capacity

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of design on this one seems to be much higher, more durable. Really like this microwave over our old one. Love the look and style completely

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the high praise, Sunny! Thanks for choosing Samsung. ^Jecca Samsung

  • Rated 4 out of 5 stars

    great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a pretty decent microwave, have had a for a week

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    #7 ghost

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this oven for over 2 years and right from the beginning the #7 button would randomly select itself. Recently the fan function started doing this as well. Last night, I came home to the fan and oven itself being on with 29 mins remaining on the clock. Pressed the stop button and it continued to run. The outside of the oven was very warm, unplugged it. Not sure how long it was running but it's safe to assume that the timer was probably set to 77:77. This could potentially be a fire hazard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product Samsung microwave garbage city

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product only work for couple years and broke down call Best Buy if one is bad as can be will not buy appliance from Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did a great job of installing this item. It is a good microwave. I can't remember the name of the guy who installed it but he was very helpful and instructive.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great to hear, Stickley! We hope you continue loving the microwave for many years to come. ^Mae Samsung

  • Rated 5 out of 5 stars

    Love the Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Building a new home and had to buy all new appliances. I have had good luck with Samsung products in the past and loved the black stainless steel color and the features on their products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good its working great. Will keep you updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can cook a Pizza in this thing and it browns it. Just like oven. Dimensions are decieving, says it's taller than standard. However it fit right into the old slot no problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item looks and works great. I bought the fridge and microwave to match and all appliance have been working perfectly. Love my new Samsung applicances

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for being a loyal Samsung customer, Alan. We are proud to be a welcomed addition to your home. ^Lo Samsung

  • Rated 5 out of 5 stars

    A happy cook!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was a Christmas gift to myself, and I am happy with it. I don't have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple Uses for a Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of buttons and features on this microwave. However, I like the grill option....we have used it to cook appetizer types of foods and it has worked very well.

    I would recommend this to a friend