Customer Ratings & Reviews
- Model:
- ME21K7010DS
- SKU:
- 5763437
Rating by feature
- Performance
Rating 3.8 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
Customers are saying
Customers are impressed with the grilling feature, ease of use, and spacious design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the numerous features and quiet operation, while some experienced issues with the reliability and buttons. A few users found the door design problematic and noted the lack of a comprehensive instruction manual. Overall, the microwave receives positive feedback for its functionality and appearance, but some concerns regarding durability and user interface persist.
This summary was generated by AI based on customer reviews.
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this microwave, it does everything that we wanted and more. One of our best purchases we have made from Best Buy.
I would recommend this to a friendPerfect match!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a perfect match with my other recently purchased kitchen appliances. I would definitely recommend and it looks beautiful!
I would recommend this to a friendPurchased Open Box
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal. Small dent. Have to get used to pressing start even if adding 30 seconds. Really cooks and browns hamburgers.
I would recommend this to a friendmicrowave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought it because I love the sleek look. It so far cooks and warms great. It cooks a perfect baked potatoe!
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would say I had a good experience but I did not get the user manual with the microwave! Went back to the store and was told they could not get me one! Not very happy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Samsung,
Thank you for providing your feedback regarding our Samsung microwave. We apologize for the inconvenience about the user manual. Usually, the user manual will be in the box together with the product and you may download the user manual on our website.
Please see the below link for the copy of your user manual:
https://downloadcenter.samsung.com/content/UM/202010/20201023135734924/2017.12.22_ME21K7010DG_AA_EN-MES.pdf
Warranty information:
https://www.samsung.com/us/support/service/warranty/ME21K7010DG/AA
For future reference, you may click the link below for troubleshooting guides:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144288399
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great compliment to my ew range and fridge. Made with all the quality that follows a great company like Samsung.
I would recommend this to a friendKitchen upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First Microwave I have owned that you can talk with the vent on low, not loud at all. The grill option is wonderfull
I would recommend this to a friendGreat upgrade
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a complete upgrade to my kitchen and add this microwave. Not only is it stylish but it also works Great...I love it.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful roomy microwave. Bought all Samsung Black Stainless Steel for new home. This is perfect and the features just can't be beat. Everyone needs one of these.
I would recommend this to a friendReview
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave timer keeps flashing consecutive numbers (777,888) for no reason and I have to push stop. This happens on a daily basis.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Microwave. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142889838. We thank you for being a part of the Samsung family. ^Brad
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start by saying the only draw back this microwave has is that the buttons do not light up other than that it has everything you would want in a microwave and more.
I would recommend this to a friendMicrowave with grill element!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent design and the grill element is a nice touch for getting the finish on certain types of food. No need to fire up the oven. Good capacity and controls.
I would recommend this to a friendNice Microwave with griller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent looking Microwave. I use the combo Microwave/Grill feature quite a bit. Saves time on baking a potato. Crispy baked potaoes in a flash.
I would recommend this to a friendExtraordinary Microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is excellent. It heats foods efficiently and quickly. It also has a grilling capability that's great to have also
I would recommend this to a friendSpacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The capacity of this seems a lot larger that most, it also came with a rack so you can heat two dishes at once.
I would recommend this to a friendSuper microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Samsung microwave. We can't wait to try the PowerGrill feature between Christmas and New Year's when we have family over.
I would recommend this to a friendBrand response from Samsung
Posted .Susie, glad to hear that! Having family over is definitely the time to show off your new unit. Thanks for choosing Samsung. ^SuSu
Easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installs easily and looks nice. Not sure we will use the grilling feature and there is a large tray and rack you have to store.
I would recommend this to a friendSimply the Finest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Besides having more features than any other on the Market. It has a amazing 400 cfm exhaust fan and bright overhead lights. Do not buy any other brand.
I would recommend this to a friendMegavawe!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough good things about this microwave.. Finally a microwave that delivers in style and performance. So many options and works incredibly fast.
I would recommend this to a friendAmazing cooking options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. Lots of options to select from, and it heats your food perfectly without over cooking it.
I would recommend this to a friend