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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.8 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the grilling feature, ease of use, and spacious design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the numerous features and quiet operation, while some experienced issues with the reliability and buttons. A few users found the door design problematic and noted the lack of a comprehensive instruction manual. Overall, the microwave receives positive feedback for its functionality and appearance, but some concerns regarding durability and user interface persist.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 593 reviews
  • Rated 2 out of 5 stars

    Im not super happy yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, i bought a Samsung microwave and the top screw part (that holds it in place) broke and fell inside the microwave. Returned it. Got this model which is an upgrade. Go to install and realize that even Samsung to Samsung, the screws are in different points. Now I have a 3rd set of holes in my cabinet. Install this model and day 1 it's giving errors and electrical popping sounds. I quickly disconnect and go back. Not wanting to make a new set of holes I get this same model again, let's see how this one holds up....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi piedrafria! We really appreciate you taking the time to let us know about your experience with this microwave. Samsung values your feedback and will use this information to help improve the overall customer experience in the future. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Micro with no fingerprints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel look. Look ma no fingerprints. Love the bottom buttons too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice microwave. At this point we are very happy with our purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Fingerprint Resistant Stainless Steel It's an ok microwave oven.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jaime, we appreciate you taking time out of your day to leave us feedback on your microwave. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143901032) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Sleek Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, looks great with the matching stove. Food cooks evenly. Popcorn button is spot on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many features to this model! You can do a number of different meals. I still haven’t used everything. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the first one we got that only lasted a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had microwave about a month now and it performs well. Strongly suggest professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fanciest microwave I ever bought, but is worth every penny. Almost like having a double oven, and microwave power and accuracy is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the rand microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always has great products! This works great for our family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Didn't have much time to use it before I went home for the summer. Can't wait to go back to try it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about this microwave. It doesn't have the quick start buttons like other ones. Make sure the features you want are on this one. They are limited.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for letting us know what you think of the microwave, Judy! Samsung appreciates your feedback. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love that powergill!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking microwave. Love the powergrill on it .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy can cook! Great Value and incredible looks! Best Buy did a great job assembling an entire kitchen for me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice works great looks great fit in with all our other appliances

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review! Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very efficient. The vent and fan are very strong in eliminating any odors. We are very pleased with its operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the unit on Black Friday at Best Buy. Installation was easy. The grilling feature is a great addition. Easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Grill

    Rated 2 out of 5 stars

    Keypad and black stainless horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Like the grill feature but nowhere to keep awkward rack. Keypad on bottom reduces visibility (be tall or mount low)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Leisuredays, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to improve the Samsung experience for everyone. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. I caught it on sale and it was well worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality at reasonable price would recommend to anyone

    I would recommend this to a friend