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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.8 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the grilling feature, ease of use, and spacious design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the numerous features and quiet operation, while some experienced issues with the reliability and buttons. A few users found the door design problematic and noted the lack of a comprehensive instruction manual. Overall, the microwave receives positive feedback for its functionality and appearance, but some concerns regarding durability and user interface persist.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 593 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave it cooks raw chicken great and leave it very juicy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Its a gem. The quality the price and beautiful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good but seems to lack the power of most

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Microwave would boil water in less than 2 minutes, this one takes 2 and a half minutes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for taking the time to share your experience with us, Kenn. ^Lo Samsung

  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy that I purchase these item for a n awesome price

    I would recommend this to a friend
  • Cons mentioned:
    Instruction manual

    Rated 2 out of 5 stars

    No Manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave was installed today but there is no user manual in the paperwork.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size and plenty of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue interior and stainless steel front..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is stylish great microwave with lots of functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color on my microwave (stainless black) ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product work great in our new home! We would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make the pizza crispy good and save energy efficiency

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially we thought this microwave was great. Now we are into our second year of ownership and the problems have begun! Electronic malfunction: The clock changes from the time to any number of numbers like it is possessed. Seems like a computer problem. Heating Unit malfunction: The heating unit has burnt out and starts smoking instead of heating. I've had both of these issues replaced, the first being covered under the 10 year parts warranty, however, the second time around the labor isn't covered. Overall, we've been disappointed with our entire Samsung kitchen with the exception of the dishwasher. That's the only device of theirs that I have confidence at this point. I'm going back to LG.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good Afternoon C7Rich! We understand that this has been frustrating and we would love to speak to you to see if we can turn this experience around. We can be reached at the following using ticket: 1142092115

      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
      ^Nic Samsung

  • Rated 5 out of 5 stars

    Sweet microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is like the Cadillac of microwaves. It looks so sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dinner done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get gets the job done! Love the led lights with two brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product looks nice, works nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, efficient, looks nice with great LED light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is that the fan is loud when is it's on high.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Grilling microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks nice I would not waste money again on the grilling portion of it as it's really not useful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel and the larger inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave heats my food thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over the range micro wave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good over the range has a lot of fea

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Won't Honor Best Buy Receipt For Warranty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to do this because I like the microwave so far....but BEWARE of Samsung with their manufacturer warranty! I bought this microwave online in late January, and picked it up from a Best Buy warehouse. Samsung WILL not accept the receipt from the Best Buy website as proof of purchase for registering to get the manufacturer warranty. It has all the info they request as far as I can tell. Best Buy has no other receipt for me (my complaint is not about Best Buy). I would hesitate to buy anything from Samsung if you don't plan on buying an extended warranty from Best Buy or elsewhere. I emailed Samsung again asking why the rejection, and asked what I am missing, with no response. I rated value low because you don't get a warranty!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Microwave. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142995922. We thank you for being a part of the Samsung family. ^Brad Samsung