Customer Ratings & Reviews
- Model:
- ME21K7010DS
- |
- SKU:
- 5763437
Customer reviews
Rating 4.2 out of 5 stars with 593 reviews
(593 customer reviews)Rating by feature
- Performance3.8
Rating 3.8 out of 5 stars
- Cook Settings4.0
Rating 4.0 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are impressed with the grilling feature, ease of use, and spacious design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the numerous features and quiet operation, while some experienced issues with the reliability and buttons. A few users found the door design problematic and noted the lack of a comprehensive instruction manual. Overall, the microwave receives positive feedback for its functionality and appearance, but some concerns regarding durability and user interface persist.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my microwave it cooks raw chicken great and leave it very juicy
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friendRated 5 out of 5 stars
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. Its a gem. The quality the price and beautiful
I would recommend this to a friendRated 3 out of 5 stars
Looks good but seems to lack the power of most
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old Microwave would boil water in less than 2 minutes, this one takes 2 and a half minutes
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for taking the time to share your experience with us, Kenn. ^Lo
Rated 5 out of 5 stars
Excellent choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy that I purchase these item for a n awesome price
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friend- Cons mentioned:Instruction manual
Rated 2 out of 5 stars
No Manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave was installed today but there is no user manual in the paperwork.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Cindy, I apologize for the inconvenience. We do have the user's manual available online. I have included a link to the manual below. http://downloadcenter.samsung.com/content/UM/201712/20171229142942050/2017.12.22_ME21K7010DG_AA_EN-MES.pdf
^Michelle
Rated 5 out of 5 stars
Perfect size and plenty of space.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the blue interior and stainless steel front..
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is stylish great microwave with lots of functions
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color on my microwave (stainless black) ...
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friendRated 5 out of 5 stars
Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product work great in our new home! We would highly recommend it!
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make the pizza crispy good and save energy efficiency
I would recommend this to a friendRated 1 out of 5 stars
Avoid at all cost!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially we thought this microwave was great. Now we are into our second year of ownership and the problems have begun! Electronic malfunction: The clock changes from the time to any number of numbers like it is possessed. Seems like a computer problem. Heating Unit malfunction: The heating unit has burnt out and starts smoking instead of heating. I've had both of these issues replaced, the first being covered under the 10 year parts warranty, however, the second time around the labor isn't covered. Overall, we've been disappointed with our entire Samsung kitchen with the exception of the dishwasher. That's the only device of theirs that I have confidence at this point. I'm going back to LG.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good Afternoon C7Rich! We understand that this has been frustrating and we would love to speak to you to see if we can turn this experience around. We can be reached at the following using ticket: 1142092115
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
^Nic
Rated 5 out of 5 stars
Sweet microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is like the Cadillac of microwaves. It looks so sleek.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friendRated 5 out of 5 stars
Dinner done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get gets the job done! Love the led lights with two brightness.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friendRated 5 out of 5 stars
This product looks nice, works nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great, efficient, looks nice with great LED light
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friendRated 5 out of 5 stars
Looks great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing is that the fan is loud when is it's on high.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friendRated 3 out of 5 stars
Grilling microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks nice I would not waste money again on the grilling portion of it as it's really not useful.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless steel and the larger inside
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this microwave heats my food thoroughly
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friendRated 5 out of 5 stars
Great over the range micro wave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good over the range has a lot of fea
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook
I would recommend this to a friendRated 1 out of 5 stars
Samsung Won't Honor Best Buy Receipt For Warranty!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate to do this because I like the microwave so far....but BEWARE of Samsung with their manufacturer warranty! I bought this microwave online in late January, and picked it up from a Best Buy warehouse. Samsung WILL not accept the receipt from the Best Buy website as proof of purchase for registering to get the manufacturer warranty. It has all the info they request as far as I can tell. Best Buy has no other receipt for me (my complaint is not about Best Buy). I would hesitate to buy anything from Samsung if you don't plan on buying an extended warranty from Best Buy or elsewhere. I emailed Samsung again asking why the rejection, and asked what I am missing, with no response. I rated value low because you don't get a warranty!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Microwave. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142995922. We thank you for being a part of the Samsung family. ^Brad










