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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1122 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,122 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good microwave - easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is easy to use and works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and looks very nice. I was a little bit worried when i read some of the reviews but as if now it us great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Must Have Microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Samsung family and are so very pleased with this microwave. Lots of room inside the microwave. Easy to clean and so easy to use. Once again, we are extremely happy with this Samsung purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra features on this microwave are awesome. Heats up food fast and the presets actually work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and i love the bittoms on the bottom for a clean look and allows my childern the ability to ise the microwave easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and easy to install. I really like the features and the enamel coating on the inside of the oven. The only improvement I would like would be to brighten up the inside while it’s running. Above the stove with a dark screen makes it difficult to check on food.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a great job, but why no timer while cooking??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an old microwave with this one and so far have been very happy with it. We needed a microwave that had a strong enough exhaust fan to pull cooking grease, smoke, etc. from our new stove and this is doing an excellent job. It required professional installation since our previous microwave was not vented to the outside. My only reason for 4 stars instead of 5 is that you can't set a timer while the mircowave is in use (and vice versa). I think that's a silly feature to not include since every microwave I've had in the past 25 years has been able to do that!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave worked well but the door latch broke and had to be replaced

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JasonS, thank you for choosing Samsung for your microwave needs. We're sorry to hear that your microwave was replaced due to a broken door latch. We would love to work with you in the future.
       
      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy for oldest child to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a poor quality and control designed unit. This one is easy to clean inside and out. The controls are easier to use since lower part of unit. Oldest child likes to use to fix breakfast for sisters and does lunch often. It really does a good and quick to cook or warm food.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great microwave for family.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big microwave, great for family use. The sensor cooking seems to be working well. I have read other reviews for microwaves that claims sensor cooking doesn’t work.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    over range microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave only problem I have with it is the suction fan isn't very strong and I have to leave the door open when I'm cooking to get it to work decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time for an upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave. I still haven't tried all the functions, but I'll get there. I love the sensor option, My food is thoroughly heated up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I have ever used. The sensor cooking and reheating actually works. All other microwaves I have used always leaves food mushy and/or has hot-cold spots. This unit cooks like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave is perfect for our needs. It is simple to use and fit in our existing space above the stove very well without any adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Learning all the features and cook times as it's slightly different than our previous microwave. Purchased to match new stove. Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item before and really like it . The Geek Squad do a good job in the . The customer service people do not follow thru .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One important function missing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm happy with this microwave. However, there's something missing! When you are using this microwave (e.g., cook, defrost), you cannot use the kitchen timer at the same time! Even my old cheap LG microwave had this function. I almost thought about returning the microwave. That much I was disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic new Samsung appliance addition!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tried and true model from Samsung that keeps getting updates with minimal changes to the underlying design. The fitment was perfect and spot on with the specs, very easy to install. Convertible vent is nice as well so you don't have to worry about your configuration. I have a Samsung black stainless fridge and dishwasher from earlier years and the finish still matches them very well and fits in nicely. I love how quiet the operation is and it heats up food 100 times better than my old microwave. The sensing technology does an even heat and food doesn't taste like it was just microwaved. I've 100% satisfied with this purchase! The only complaint is that the interior light could be brighter, but, it doesn't affect the 5 stars due to hitting all the right notes otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Bought it open box. Easy to install. It has been solid from day one

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, easy user interface, warms up food as intended. Great product and family is very satisfied!

    I would recommend this to a friend
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