Customer Ratings & Reviews
- Model:
- ME21R7051SS
- SKU:
- 6345899
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook as being easy to use and install, with a compact size and modern design. Many appreciate its numerous features, including sensor cooking, and the quick heating capabilities. However, some customers have reported concerns about the product's reliability and the door mechanism. The overall impression is positive, but potential buyers should be aware of these reported issues.
This summary was generated by AI based on customer reviews.
Fantastic new Samsung appliance addition!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a tried and true model from Samsung that keeps getting updates with minimal changes to the underlying design. The fitment was perfect and spot on with the specs, very easy to install. Convertible vent is nice as well so you don't have to worry about your configuration. I have a Samsung black stainless fridge and dishwasher from earlier years and the finish still matches them very well and fits in nicely. I love how quiet the operation is and it heats up food 100 times better than my old microwave. The sensing technology does an even heat and food doesn't taste like it was just microwaved. I've 100% satisfied with this purchase! The only complaint is that the interior light could be brighter, but, it doesn't affect the 5 stars due to hitting all the right notes otherwise.
I would recommend this to a friendOne important function missing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I'm happy with this microwave. However, there's something missing! When you are using this microwave (e.g., cook, defrost), you cannot use the kitchen timer at the same time! Even my old cheap LG microwave had this function. I almost thought about returning the microwave. That much I was disappointed!
No, I would not recommend this to a friend- Cons mentioned:Reliability
Magnitron keeps breaking
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave in February of 2024. Since then it has gone through two magnetrons. The microwave is a good microwave when it's not broken. Having to replace the magnetron twice in a year and a half has me putting this at one star. It's a big deal if your microwave keeps not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanielC, we understand the importance of a working microwave. We would like to speak with you directly to provide support and explore options for repairing your microwave magnetron.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150500406) to help our team pull up your information.
Have a great day.
^Camille
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product nice looking in the kitchen. Would recommend to buy instead of counter top microwave
I would recommend this to a friend- Pros mentioned:Size
Great, roomy microwave oven.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, good delivery and installation experience. Very roomy indside. This oven is a keeper. Hope it has good longevity.
I would recommend this to a friend Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from guy in appliance depot to manager at south hills was awesome. Product is super. Would buy anything from Pgh south hills village store. Will never do online and delivery again.
I would recommend this to a friend- Pros mentioned:Installation
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pre set settings work well Install was easy although a bit bulky
I would recommend this to a friend SE error code twice in 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this microwave for just over 2 years. Ive had it repaired once before. While cleaning it a error code SE showed up on the display. Luck i was under the 1 year warranty. They replaced the door and the microwave worked. A year later same issues. SE error code. I dont recommend this microwave as it wont last more then a year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello FelixR,
We understand the feeling of dealing with a microwave displaying an error code.
We recommend contacting our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Cons mentioned:Door
Problem handle. No service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the door is open we need to be extremely careful when closing the door. I've hit my head with the door twice. The crew that holds the top of the door handle did not hold and I've had to reattach the handle twice. The tech who was scheduled to fix the problem claims he does not have screws for this application.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your experience with us, RonN. If you still need assistance with the repair, please do not hesitate to reach us through the channels listed below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145114156) to help our team pull up your information when you message us.
—Vannesa
- Pros mentioned:Installation
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid well-built over-the-range microwave oven. Easy to install especially if upgrading from another Samsung microwave as they are very consistent with their mounting systems.
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent over the stove microwave. Easy to use and understand. Options on the base are good and convenient.
I would recommend this to a friend - Pros mentioned:Size
Extra features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a microwave it works great and has plenty of room for large food items. It also has lots of extra features like butter softening. This is great for me when I forget to set out my butter for baking.
I would recommend this to a friend - Pros mentioned:Features
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s beautiful and love the features. I would totally recommend buying this one.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great! Easy to install and it works well. Looks nice too.
I would recommend this to a friend Sleek & Sensational
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek & Modern microwave. Always appreciate the quality, appearance & functionality of Samsung products. While I haven't had the ability to use each of the functions I know that they will all work out perfectly.
I would recommend this to a friend- Pros mentioned:Size
satisfying purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. It's the right size and I like the display at the bottom. So much easier to read. I've never had a problem with Samsung products.
I would recommend this to a friend - Pros mentioned:Installation
Terrific value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit replaces a builder grade microwave from 2003 and surpasses all expectations except instant timed in’s with buttons 1 thru 6. High powered and highly functional with easy installation (by two persons due to bulk weight).
I would recommend this to a friend - Pros mentioned:Design
Exceeds expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is both a stylish and feature rich microwave. Installation was easy and the operation of the unit is pretty straightforward. Looks great and I really love the ceramic/enamel interior which is so easy to clean.
I would recommend this to a friend - Pros mentioned:Features
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to my daughter. She loves the features.
I would recommend this to a friend I bought it for my mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thing for my mom and she absolutely loves it. It looks really nice on the countertop. Well worth the money
I would recommend this to a friend