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Customer Ratings & Reviews

Your price for this item is $521.99

Customer reviews

Rating 4.6 out of 5 stars with 184 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the 2.1 Cu. Ft. Over-the-Range Microwave's ease of use, attractive color and design, and ample size. Many appreciate its numerous features and sleek appearance, which integrates well into various kitchen styles. Positive feedback also highlights the microwave's performance and convenient sensor cooking options. The quick and easy installation process is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 184 reviews
  • Rated 5 out of 5 stars

    Modern

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice has a lot more space inside and also very beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool microwave! I love how it’s all touch buttons

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color otherwise pretty basic microwave for the money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave and thank you for your review. We are excited to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about this microwave it's smarter than l am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new but this is what I was looking for so long... love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new appliances look great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our new appliances and look forward to using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great . looks good over the stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great trying it out see what all we can cook in it getting to know it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats quietly and futuristic looking. We like the display on the glass.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Dans. Samsung is happy to hear that you've found the perfect microwave for you. Thank you for the 5 Stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Great looking product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected with a bunch of features we don't use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. A beautiful fit to myWorks as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome new color.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new color and the quality of samsung to go with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No WiFi but good micro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is NOT wifi connected but looks great and works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but can be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice but the shelf 2 divide it not enough room if u like eating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed my microwave. I like the Tuscan finish.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Leaning Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is beautiful! However the first one came damaged or was damaged by the installers. The new one that came today is leaning forward and looks ridiculous because the installers said that they aren't allowed to do "certain things" (I guess do their job properly) so we were left with a leaning microwave that we will either have to fix ourselves or have someone else come out and do for us. Which we already paid for an install once... now we have to do again with another company to do this properly???

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    microwave and exhaust fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks well, easy to install. the exhaust fan seems to loud. When cooking on stove it seems to fog from steam.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung microwave. I am glad for us to become a part of your kitchen and lives. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    Looks nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats food. Like other microwaves. Just for more money.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulation on your new Samsung Microwave. I am sure that you will love the features and sleek design of this product. Thank you for being a part of our Samsung. Family. ^Brad Samsung

  • Rated 1 out of 5 stars

    DO NOT BUY SAMSUNG APPLIANCES!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a few months ago as part of a set of appliances. It sat for little over two month while waiting for my kitchen remodel. I used it for about 2 months and it suddenly stopped working. I called for a warranty repair and they sent someone out after about two weeks. The technician said it must have been dropped prior to delivery (despite having no exterior damage) and they will not cover it. It's beyond the 45 day return for Best Buy so now I have to buy a new microwave.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsun?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine except...within 15 months of buying it, the G in SAMSUNG fell off. It now says SAMSUN. I expect better quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Smor,

      Thank you for reaching out. I realize your experience has been less than ideal, and I understand how frustrated you have been. We value all our customers' feedback and can sympathize with your issue with your Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Tuscan stainless steel


      For a faster resolution of your concern, you may reach us via the following details.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Thank you for choosing Samsung.

      Reference number:
      1144469643


      ^Ross Samsung

  • Rated 1 out of 5 stars

    Highly Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a over the range open box microwave that was defective. Even though I was a total tech member I was charged a service fee. I will never again buy with confidence from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you, and stay safe!

      ^Chrystel Samsung