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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 566 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 566 reviews
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my new microwave it looks great and works fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Food Ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Have it attached to my smart things app always know when my meal is done. Would like to have a setting for bacon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over-the-Range Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has so many useful cooking options available from the door panel. It looks streamlined with other Samsung appliances in the kitchen and paired easily with a Samsung cell phone. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product: good alternative to the LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sleek product. Pretty standard operations and directions for installation are clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! I bought it for my daughter and now I bought second one for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new Microwave Oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microwave Oven works good. Purchase and installation went smoothly and as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and I was able to do it by myself. May not be the case for everyone. I really enjoy it and have been a fan of Samsung ever since we got the Bespoke fridge and are extremely happy with that as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always my #1 choice, I like the design, tech speciation. It meet all my expectation. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is huge! Incredibly good looking, very responsive buttons, rather intuitive interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this microwave Best feature is no fingerprints when touching it And heats up quick Lots of reviews complaining about the fan but it’s not to bad and works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart microwave is one of the best purchases. I love that it tells your phone when your food is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECNICALLY AWESOME!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung over the range microwave with sensor cooking and wifi connectivity is by far the best i had, technically nice, good features for an over the range microwave, connect with my phone with no issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected seemelessly with wireless and smart things. Alerts when food is done, can be controlled with Alexa

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the one I ordered… twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving my review a three stars, not because of the product itself, but because Best Buy screwed up two times. The first time they brought the wrong model. The installer was great. He left me with the wrong model and put in an order for the one I actually wanted. A week later the new one arrived, only again, it was the wrong model. At this point, since the price was the same. I just decided to stick with it and call it a day. Just for the heck of it I went back to the store to see the model that I selected and lo and behold, it has been removed from the showroom floor. I have no problems with the microwave. It was only the exterior style that was different. The one I ordered had an all glass front panel. The one I got had a stainless steel trim.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sam58,

      To better address your service experience with receiving the wrong microwave model, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job heats up food light and fans work as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung has a fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung microwave looks it works wonderfully I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave...it's simple, elegant and spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality love all my appliances are the same color and brand. Love the convection feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already has a dent and the choice to add the controls directly on the front to get to buff fingerprints out daily is fun. They do wipe clean easily but…. I haven’t tried the auto cycles like melting butter but that is appreciated and is listed on the door. Setting the am/pm was a challenge with no explicit directions in the supplied manual. Does look sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern Look, Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the best price and I love it so much! It looks very modern and the quality is really good. Highly recommend.

    I would recommend this to a friend