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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 566 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 566 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly how it looks and described. If you have Smart Things app and connect device, it will alert you when your food is ready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. All of the quick cook features have saved so much time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a minute to get use to it the controls but i really like this microwave. Love the led light theres 2 settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my appliances it’s extremely nice and adds luxury to my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Last microwave couldn't clear smoke this one does the job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    All is above

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed; instruction manual worthless, setting the hour's AM/PM impossible. Difficult to see inside-controls horizontally placed block vision to inside; thought I was getting a 1.7 KW and it is 1.0 KW. I don't really care about the "wi-fi connectivity".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the disappointment you feel with your microwave. We are here to help.

      Setting the clock on your microwave is easy; here is a link to your user manual on how to do this. Turn to page 14, "Set Time."

      Manual
      https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

      As for the power consumption of your microwave, it would be 1700 KW.

      Please see the link to your spec sheet for more details on "Power Consumption (Microwave)."

      Spec Sheet
      https://www.samsung.com/us/home-appliances/microwaves/over-the-range/2-1-cu-ft-over-the-range-microwave-with-wi-fi-in-fingerprint-resistant-stainless-steel-me21dg6300sraa/#specs

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147675795) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    excelent oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave i love it can sync with the range for air extraction and lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit. Quiet, powerful and attractive. Easy to use controls. Installation was fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very big area for cooking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave and matching my new range. Huge cook room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead On Arrival

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased prior to the holidays and had to wait for a contractor to install it after the holidays. The microwave was dead out of the box. We tried the minimal troubleshooting listed in the guide and on the Samsung website (Is it plugged in? Have you flipped your breaker? Have you tried another outlet? Did you unplug it for a few minutes and plug it back in?) None of them address that it's a manufacturing defect. Best Buy will of course not accept responsibility as it's outside of the two week replacement window and Samsung is not responding. Complete waste of time and money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it works , it works great and it fits great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Famlay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than I expected. My family absolutely loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this new version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is great. I replaced a Samsung with this one. I prefer not having the handle stays cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern looking and very functional, I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Quick heat up! Smart app works great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far! Works as it should and looks very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Microwave!! It has a good beautiful touch panel that you need to keep clean every day! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is really good and as per the description on the product. Handle less door helps in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 20 years I got my new microwave I’m thankful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best microwave yet..............................

    I would recommend this to a friend