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Customer Ratings & Reviews

$379.99
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The comparable value is $459.99

Customer reviews

Rating 4.5 out of 5 stars with 565 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers admire the 2.1 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design, with many appreciating its spacious size and Wi-Fi connectivity. Some customers have noted that the microwave is susceptible to fingerprints and the door may require a bit more force to close. Additionally, a few customers have mentioned that the controls are different from what they are used to and the timer operation requires getting used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 565 reviews
  • Rated 1 out of 5 stars

    NEVER BUY OPEN BOX!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly we purchased and installed our new microwave and only after a two hour installation did we realize there was a dent underneath and the light glass is totally missing. I called and was told I had to bring it back and get a new one by the overseas help desk! NEVER AGAIN BEST BUY!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Excellent microwave, modern and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works perfectly and heats food evenly and quickly. It has a sleek, modern design that looks great in my kitchen and is very easy to use. The size is ideal for everyday use, and the controls are clear and responsive. Overall, it offers great performance and excellent quality for the price. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks sleek and was easy for us to install ourselves. It takes a bit to get used to the full-width door and the different style control pad, but we've been happy with its performance so far. The white LED light underneath is much better than the yellow incandescent bulb our old unit had, and the exhaust fan is a much nicer noise level with three intensity settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy toUse looks great and stylish.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this this microwave it’s very classy stylish easy to use. Just the door is a little hard when opening.changed look of my kitchen compared to my old microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OTR Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Love the look and performance. We were a little concerned at first with the interior light. It gets a little hot but this was during installation and we had the door open removing plastic wrap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, easy to install, usage options are well specified on the door and excellent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very stylish and looks great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was easy to install and really upgraded our kitchen. It's very stylish and works well. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a Samsung microwave and I’m really impressed with how well it performs. The interior light is bright and clear, making it easy to see the food while it’s cooking without having to open the door. It’s also much quieter than my old microwave, with a soft and smooth sound when running that doesn’t disturb the room. The filter fans are powerful enough to pull out steam and odors effectively, but they aren’t overwhelmingly loud, even on the higher settings. I also really like the overall design it has a clean, modern look with a nice shape that fits in well with the rest of my kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful And Easy To Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave. It's huge! Very easy to use. We love the buttons on the front and the simplicity of the layout. My wife is not a fan of the "quick touch" buttons typical on many microwaves (i.e. pressing buttons 1-6 starts the microwave for that many minutes). This microwave does not do that! You hit the numbers you want and then hit start and it does what you wanted! That's how we like it! We use the microwave over the stove, so the exhaust fan is used whenever we cook. Some may complain about the noise. The fan has several modes, the lowest of which is decently quiet, but of course, going to the highest settings gets progressively louder. I've never met a powerful exhaust fan that doesn't make a healthy noise, and this one is pretty powerful, so it totally doesn't bother me, nor my wife. If I want to exhaust my cooktop, I expect fan noise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh and we had to purchase this microwave to match!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded our kitchen with this Samsung microwave to match our new Samsung gas convection range, and we couldn’t be happier! The 2.1 cu. ft. size is spacious and handles everything from reheating leftovers to cooking larger dishes with ease. The sensor cooking feature is a standout—it adjusts the time and power for perfect results without guesswork. The Wi-Fi connectivity adds great convenience. We can monitor and control it remotely, which has been surprisingly useful when multitasking in the kitchen. Its sleek stainless steel finish perfectly complements our new range, giving our kitchen a modern, cohesive look. Overall, this microwave is both stylish and highly functional, and we're thrilled with how well it complements our new stove. Highly recommend it for anyone upgrading their kitchen appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my Samsung microwave for a few months now, and overall, it’s been a reliable and convenient appliance. The design is sleek and modern, and it fits nicely in my kitchen without taking up too much counter space. The touch controls are easy to use, and I like the different preset cooking options—they make reheating or defrosting simple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek but shows every fingerprint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, works great. Shows finger prints like crazy. Arrived dented on the side which was very frustrating.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KNAG,

      Thank you for taking the time to share your thoughts about the microwave, and we value the details you provided regarding its appearance and your experience upon receiving it.

      Since your microwave was purchased through Best Buy, they’re the best team to connect with for support related to delivery and the exterior condition at the time it was received. You may reach out to them using the information below.

      Best Buy’s Contact Information:
      Phone: 888-BEST BUY (888-237-8289)
      Website: www.bestbuy.com

      If you ever need to reach out to Samsung, please include this reference number (1152226585).

      We appreciate the opportunity to review your feedback.

      Geraldine
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Newer model Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. This is a newer model to replace the older samsung ive had for 5 years. Very sleek, same size to fit over my range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Microwave Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave oven to go with my new Samsung electrice oven. It matches prrfectly. Very spacious and sleek looking. Recommended cooking times and temps on the inside panel is very helpful. Warms food perfectly everytime. My only reservation is the door closing mechanism is clunky and loud. Could be smoother and quiter. Otherwise, a good oven overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Installs easily and looks pretty as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, was not too terribly difficult to install myself. Looks very sleek and modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this microwave it's great and beautiful..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave. It works great, it looks sharp, install was easy. Our only issue is that the vent doesn’t really work well at all. It will draw steam towards it, somewhat, but really only on high. Other than that, we are extremely happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well but has no working interior light.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace another from same manufacturer due to age and grease accumulation that killed the old one. Installation took just 30 minutes and it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking microwave. It has a beautiful, modern design with no bulky outside handle. It works great. I like the darker interior. The only downfall is the fingerprints that are by the door handle. They are easy enough to clean

    I would recommend this to a friend