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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $459.99

Customer reviews

Rating 4.5 out of 5 stars with 485 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the ease of use, spacious size, and stylish design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the added convenience of Wi-Fi connectivity and sensor cooking, which ensures perfectly cooked meals. While some users noted that the fan could be quieter and the fingerprint resistance less effective, the overall performance and features are well-received. The microwave's sleek appearance and relatively easy installation are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 485 reviews
  • Cons mentioned:
    Controls

    Rated 5 out of 5 stars

    Works well and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big microwave and works well. The fan has 4 speeds, which is nice, but it does slow down when the microwave is cooking something. The controls really should be backlit so that they are easier to view. Overall though it works well and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microwave is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great. It looks perfect above my new range. I'm not sure that I know how to operate everything on it yet. I especially wonder what I can do with the wi-fi connectivity? Perhaps if I put something like fresh veggies in the microwave, I can cook them so that they are ready to eat when I get home from work? I need to investigate the possibilities!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something simpke and good , and I find what I was looking for with this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung is still good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a samsung before and it was terrible so i was hesitant to purchase another samsung but this works way better and is very easy to use. Lets see how it last

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the one I ordered… twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving my review a three stars, not because of the product itself, but because Best Buy screwed up two times. The first time they brought the wrong model. The installer was great. He left me with the wrong model and put in an order for the one I actually wanted. A week later the new one arrived, only again, it was the wrong model. At this point, since the price was the same. I just decided to stick with it and call it a day. Just for the heck of it I went back to the store to see the model that I selected and lo and behold, it has been removed from the showroom floor. I have no problems with the microwave. It was only the exterior style that was different. The one I ordered had an all glass front panel. The one I got had a stainless steel trim.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sam58,

      To better address your service experience with receiving the wrong microwave model, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Looking!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful microwave and so good looking. Works perfectly too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well and I Like the design. Stainless steel is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MICROWAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL MY APPLIANCES ARE NOW NEW POST HURRICANE FLOOD MY OLD SAMSUNG MICRO DID NOT GET WET BUT EVERYTHING SHOULD BE NEW THIS THING IS PRETTY NICE I MUST SAY

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works very well as advertised with few extra bells and whistles included

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great smart microwave value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This state of the art microwave was real deal. It is large, ceramic inside and modern. All the controls are touchscreen right in front. It also has the WiFi option that integrates with the SmartThings app where you can set many settings and control notifications using your smartphone. I replaced my previous Samsung microwave so the installation was pretty simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave but loud exhaust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very funcional, the only thing is the exhaust is very very loud. More than usual.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far ease of use only draw back can't see clearly inside while running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a bad microwave. I purchased this as a replacement to a Samsung microwave that no longer worked, because the door would not close. Samsung discontinued a replacement door for that model. I could not get the door closed due to a broken door hook latch key. It turned out not to be the latch key, but the plastic piece inside the door that hold the latch key. I preferred the old microwave. This model is okay, but not as user friendly as the older model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 2.1 cu ft microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works as specified and looks great! Installation was without incident.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the above stove and microwave! The installer was professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor cook feature perfectly cooks a hot beverage. Love the interior. The no handle feature makes it looks nice in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this microwave inside. Bigger than most and you can cook more. And it's a wifi. Most microwaves are not

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek addition to my kitchen. I love the no handle look a beautiful replacement to our old microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Like the new design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the more modern design without the vertical handle bar in front. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my new microwave it looks great and works fantastic.

    I would recommend this to a friend