Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$379.99
Save $80
The comparable value is $459.99

Customer reviews

Rating 4.5 out of 5 stars with 566 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers admire the 2.1 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design, with many appreciating its spacious size and Wi-Fi connectivity. Some customers have noted that the microwave is susceptible to fingerprints and the door may require a bit more force to close. Additionally, a few customers have mentioned that the controls are different from what they are used to and the timer operation requires getting used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 566 reviews
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and very efficient. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best microwave I've ever purchased and at 60 years old I have purchased a few. Simple to use and the popcorn setting has been dead on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy purchase.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very satisfied with this microwave. It has several options to meet all our needs. We especially like the sensor cooking option. We definitely would recommend this model to anyone in the market for an over the range Microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 2.1 cu ft microwave.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works as specified and looks great! Installation was without incident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and design. It's not as loud as other microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. I replaced a 12 year old GE on its last leg. I pleasantly surprised at how easy it was to remove the old unit and install this one. I’m not all that handy, but apparently microwaves haven’t evolved much over the last 12 years, because I was able to salvage the hanging frame, ventilation etc from the old GE. This microwave looks great and more quiet than the old one. Also, love that I can link to my smart phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its… alright

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to heat food up. Sleek and modern looking.. easy to install yourself if you’re a DIY person. App is esentially useless lol. Just a glorified microwave

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We understand how frustrating it can feel when something that looks sleek and modern doesn’t quite match expectations in everyday performance. When you’re heating a quick meal, speed and convenience really matter, and we can see how longer heat times would take away from that experience.

      It’s great to hear the installation process felt manageable and that the design met your expectations. We aim to create products that not only perform well but also elevate the look of your space, so that part means a lot.

      To help, I have shared this model's user manual link below. Please visit the link and turn to page 36 for what to do with your microwave's heating performance.

      https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

      Regarding the app experience, we hear you. Connected features should add real value and make life easier, not feel unnecessary. Your perspective helps us continue refining how our smart features function and integrate into daily routines.

      We would love to speak with you directly to gather more information about your experience and determine the steps that can be taken to assist with the microwave's SmartThings feature.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1152191199 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Samsung microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product. Very powerful exhaust fan setting. Looks sharp!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, just make sure you don't want a handle, it is a bit of a learning curve if you are not used to reaching for the side to open it, also the door has quite a wide berth compared to other models where the door does not cover the entire front of the unit. It has many different features for quick cook, I have not tried to use the sensor cook yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream, matches my kitchen perfectly. Heats things really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave rave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having this microwave since November and I love it. I lost the blue inside. I love that it's no rack inside. I love that the buttons are at the bottom. This is the best microwave I've had. Thus far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t live without a Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we received was defective. We put it in and it got hot and then shut down. We took it back and ordered the same one! This one is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 2.1 cu. ft. Over-the-Range Microwave is spacious, stylish, and convenient. Its sensor cooking ensures perfect results, while Wi-Fi connectivity makes it easy to control from your phone. The stainless steel design is modern, and the ventilation system works efficiently. A powerful and reliable choice for any kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beauty in work great price love it stylish Best buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every function about this item and I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best appliance out of the bundle. Doesn’t make food soggy once you figure out the options a bit. Easy to clean. The door opens and closes harder than most microwaves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Over the Range!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large but sleek microwave! Love the WiFi availability. Easy to operate, very intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave ive ever owned, looks really sleek in the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy after 4 months. Price was right . I would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starglow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, but a microwave is a microwave. I think the presets were easier on my old one. Without the handle, it gets dirtier on the outside.

    I would recommend this to a friend