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Customer Ratings & Reviews

Your price for this item is $269.99
The comparable value price is $419.99

Customer reviews

Rating 4.5 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the ease of use, spacious size, and stylish design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the added convenience of Wi-Fi connectivity and sensor cooking, which ensures perfectly cooked meals. While some users noted that the fan could be quieter and the fingerprint resistance less effective, the overall performance and features are well-received. The microwave's sleek appearance and relatively easy installation are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 488 reviews
  • Rated 5 out of 5 stars

    Very Pleased!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works perfectly! Standardized settings for warming are helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Looks great too. I like not having a handle that could break but I do sometimes hit the fan on button when closing the door the first few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave in terms of build quality and look. Great install service, very professional installers. I will buy my next appliance from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and service! I buy all my appliances at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ge it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it very nice elegant and it works amazing highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool Microwave I have all Samsung Kitchen appliances. Dishwasher Next

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pick up for the item was flawless and the installation was easy. The item fits perfectly in the newly designed kicthen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Myers24,

      Thank you for purchasing our Samsung Microwave and leaving your review. Please know, that Samsung is committed to providing the best possible product experience, quality, and value. We are happy to see that you find your microwave of good value and you're glad about the overall customer experience.'

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1147198893), and it will help our team pull up your information.

      ^Rodel Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large Space inside!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Easily installed and very large inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful,easy to use,easy to install,works just as intented.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Easy installation and serves it's purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Micro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a simple and nice looking. Easy to work, but like any other microwave smudging is a issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived on time and is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and looks stunning! Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and look, the installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought to replace a broken one. Easy to install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No suction over the stove whatsoever for exhaust. One half of the suction won't even hold up a piece of paper, the other does but it doesnt move any steam through the unit and through the exhaust. Apparently this is a common issue with all Samsung microwaves I wasn't familiar with before purchasing. Poor engineering, littered with holes allowing suction from areas that aren't intended. The exhaust fan on top is definitely powerful but doesn't matter if it's not pulling air from where it's supposed to. I have had to set up a fan to blow through my kitchen just so moisture doesn't accumulate on the front of my microwave while cooking. Literally took the whole microwave apart trying to limit air intake from other areas but I definitely cannot recommend. Frustrating as this item was in stock and I didn't receive my other appliances for a month after so I can't return this. Frustrating as this item was in stock and I didn't receive my other appliances for a month after so I can't return this at this point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Benjamin,

      We understand the importance of a working vent in the microwave. Let us take care of the unit right away!

      Please see the link below to help you with the microwave vents.

      Vent fan is weak on Samsung over-the-range microwave.
      https://www.samsung.com/us/support/troubleshooting/TSG01202710/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147600861) to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I love it! It’s so easy to use and looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek and good looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and good looking machine. Haven't used it yet as it's in our new construction project, but will update review once we do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Untouchable service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on time, awesome channels of communication, digital and human at all times, any time of the day or night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung over the counter Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time; completed the job fast. Answered all my questions. I am very satisfied with the installers work. Thank you BestBuy.

    I would recommend this to a friend