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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $419.99

Customer reviews

Rating 4.5 out of 5 stars with 491 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the ease of use, spacious size, and stylish design of this 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the added convenience of Wi-Fi connectivity and sensor cooking, which ensures perfectly cooked meals. While some users noted that the fan could be quieter and the fingerprint resistance less effective, the overall performance and features are well-received. The microwave's sleek appearance and relatively easy installation are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 491 reviews
  • Rated 2 out of 5 stars

    Cheap product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No suction over the stove whatsoever for exhaust. One half of the suction won't even hold up a piece of paper, the other does but it doesnt move any steam through the unit and through the exhaust. Apparently this is a common issue with all Samsung microwaves I wasn't familiar with before purchasing. Poor engineering, littered with holes allowing suction from areas that aren't intended. The exhaust fan on top is definitely powerful but doesn't matter if it's not pulling air from where it's supposed to. I have had to set up a fan to blow through my kitchen just so moisture doesn't accumulate on the front of my microwave while cooking. Literally took the whole microwave apart trying to limit air intake from other areas but I definitely cannot recommend. Frustrating as this item was in stock and I didn't receive my other appliances for a month after so I can't return this. Frustrating as this item was in stock and I didn't receive my other appliances for a month after so I can't return this at this point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Benjamin,

      We understand the importance of a working vent in the microwave. Let us take care of the unit right away!

      Please see the link below to help you with the microwave vents.

      Vent fan is weak on Samsung over-the-range microwave.
      https://www.samsung.com/us/support/troubleshooting/TSG01202710/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147600861) to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Samsung over the counter Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time; completed the job fast. Answered all my questions. I am very satisfied with the installers work. Thank you BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to now excellent but. Installation took awhile for my wife and me but we made it! I love its wifi connectivity and features

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi connectivity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, need to replace old microwave and this one fit the bill. Has wifi which connects to my phone. Great item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Untouchable service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on time, awesome channels of communication, digital and human at all times, any time of the day or night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free standing stove and matching microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our Samsung microwave that matches our Samsung oven. We were so impressed with the installers, Scott and Brendan, as they were professional and did an exceptional job. There should be more like them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine but has a really big door. You have to lean back a little when opening it so you don't hit yourself in the head.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    samsung over the range microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung - auto release microwave. has a sleek design and I love the fact that it has no visible buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying from best buy is always great. Ordered online and I'm very pleased we received it just 3 days later. Works perfect, as it should, and looks good. I really like that the touch controls are very responsive and the light under the microwave is a cool daylight color, not a warm white, which when turned on brightens the area very well. The only negative is that i couldn't get it to connect to the electric range for the auto connectivity feature. Not a big deal. Still love it, and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    BETTER FEATURES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could have turned on microwave with app but it doesn’t have that feature. Very spacious and great warmer up for food

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the review about the microwave, MarioP.

      Should you need further support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I am a contractor and order this microwave on a regular basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 10 year older version of this same microwave but with a handle. This one is soo much better. The touch screen works a million times better and I love the clean sleekness of the flat unobstructed face. The older model and this one both have the enamel interior which makes it a dream to clean. Great microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a package deal on the Memorial Day sale! Love it! Has a bright light and a power fan! Nice and easy to operate!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi connectivity

    Rated 5 out of 5 stars

    Wifi Microwave?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First wifi-microwave I've ever owned. Don't think I'll use the features, but looks and works fine so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Over range microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get microwave, very easy to use, in love with fan works amazing when cooking and reducing smell

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung microwave. Easy to use and the cooktop light is much brighter than my last microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would purchase again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look...probably one of the easiest microwaves to operate. Would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. No issues at all. I like that i can silence the finished heating alarms and the buttons. I also can connect it to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the model before this and this is a great upgrade. It heats up the food very well, and works with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to set up. Was able to add to the smart things app.

    I would recommend this to a friend