Customer Ratings & Reviews
- Model:
- ME21DG6300SRAA
- |
- SKU:
- 6568547
Customer reviews
Rating 4.5 out of 5 stars with 543 reviews
(543 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 2.1 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design, with many appreciating its spacious size and Wi-Fi connectivity. Some customers have noted that the microwave is susceptible to fingerprints and the door may require a bit more force to close. Additionally, a few customers have mentioned that the controls are different from what they are used to and the timer operation requires getting used to.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Over range microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get microwave, very easy to use, in love with fan works amazing when cooking and reducing smell
I would recommend this to a friend Rated 5 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High power, high quality appliance. Heats very well and easily cleaned
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Matte Black Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Happy so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. Only things it’s missing is the bacon button but overall happy with the purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Great Upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the model before this and this is a great upgrade. It heats up the food very well, and works with Alexa.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Would purchase again!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look...probably one of the easiest microwaves to operate. Would purchase again!
I would recommend this to a friend Rated 5 out of 5 stars
Clean machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a 10 year older version of this same microwave but with a handle. This one is soo much better. The touch screen works a million times better and I love the clean sleekness of the flat unobstructed face. The older model and this one both have the enamel interior which makes it a dream to clean. Great microwave!
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Rated 3 out of 5 stars
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The finger print resistance is not true - must wipe regularly. Also fan speed settings 1 - 4 does not operate correctly. It stays on high no matter the setting. Getting a technician is very hard AND they won't remove or install so just more expense if you can't do it your self.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JamesS, we aim to have a properly working microwave. Let us assist you.
Please see page 15 under the "Vent Fan (4/3/2/1/Off)" and page 32 under the "Cleaning the exterior" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf
Should you need more assistance with the vent fan, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147658427) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Free standing stove and matching microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our Samsung microwave that matches our Samsung oven. We were so impressed with the installers, Scott and Brendan, as they were professional and did an exceptional job. There should be more like them.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Easy to set up. Was able to add to the smart things app.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great. The size and overall capabilities are one of a kind.
I would recommend this to a friend - Pros mentioned:Size
Rated 3 out of 5 stars
BETTER FEATURES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could have turned on microwave with app but it doesn’t have that feature. Very spacious and great warmer up for food
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Matte Black Steel
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate the review about the microwave, MarioP.
Should you need further support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great. We had it installed and the install was simple, quick and easy. Highly recommend.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Matte Black Steel
I would recommend this to a friend Rated 4 out of 5 stars
Untouchable service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service on time, awesome channels of communication, digital and human at all times, any time of the day or night.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modern look no handle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far great quality I love the no handle on it and it looks very modern
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Matte Black Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install for myself and wife. We like the way it looks and it gets the job done.
I would recommend this to a friend - Cons mentioned:Timer
Rated 2 out of 5 stars
Very unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very unhappy and disappointed with this microwave. It takes longer to heat and cook things in this new microwave than the 10 year old one it replaced. It does cook evenly, it just takes longer. I tried sensor cooking fresh vegetables once. It overcooked them to near mush. There are no 'express' buttons to instantly start it for 1 minute, 2 minutes, etc. When you are setting the timer the word 'start' flashes, as if it's directing you to press start to run the timer. Nope, you press 'OK' to run the timer. Also, if you already have the timer running you can't set or start the microwave to cook something. I am returning this and getting a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your microwave.
Here is a link for troubleshooting steps for your microwave that has temperature issues; kindly click the embedded words.
Samsung microwave is not heating or has stopped working
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147912784) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Super appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kitchen is popping. I'm just living this great purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Okay microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine but has a really big door. You have to lean back a little when opening it so you don't hit yourself in the head.
I would recommend this to a friendRated 5 out of 5 stars
Samsung over the counter Microwave installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time; completed the job fast. Answered all my questions. I am very satisfied with the installers work. Thank you BestBuy.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great and works as good as it looks worth the money
I would recommend this to a friend
















