Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$329.99
Save $90
Comp. Value: $419.99
Deal ends in 15:24:47

Customer reviews

Rating 4.5 out of 5 stars with 543 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the 2.1 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design, with many appreciating its spacious size and Wi-Fi connectivity. Some customers have noted that the microwave is susceptible to fingerprints and the door may require a bit more force to close. Additionally, a few customers have mentioned that the controls are different from what they are used to and the timer operation requires getting used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 543 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Over range microwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get microwave, very easy to use, in love with fan works amazing when cooking and reducing smell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High power, high quality appliance. Heats very well and easily cleaned

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Happy so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. Only things it’s missing is the bacon button but overall happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the model before this and this is a great upgrade. It heats up the food very well, and works with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would purchase again!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look...probably one of the easiest microwaves to operate. Would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean machine!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 10 year older version of this same microwave but with a handle. This one is soo much better. The touch screen works a million times better and I love the clean sleekness of the flat unobstructed face. The older model and this one both have the enamel interior which makes it a dream to clean. Great microwave!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Samsung Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finger print resistance is not true - must wipe regularly. Also fan speed settings 1 - 4 does not operate correctly. It stays on high no matter the setting. Getting a technician is very hard AND they won't remove or install so just more expense if you can't do it your self.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JamesS, we aim to have a properly working microwave. Let us assist you.

      Please see page 15 under the "Vent Fan (4/3/2/1/Off)" and page 32 under the "Cleaning the exterior" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

      Should you need more assistance with the vent fan, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147658427) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Free standing stove and matching microwave!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our Samsung microwave that matches our Samsung oven. We were so impressed with the installers, Scott and Brendan, as they were professional and did an exceptional job. There should be more like them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to set up. Was able to add to the smart things app.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great. The size and overall capabilities are one of a kind.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    BETTER FEATURES

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could have turned on microwave with app but it doesn’t have that feature. Very spacious and great warmer up for food

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the review about the microwave, MarioP.

      Should you need further support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great. We had it installed and the install was simple, quick and easy. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Untouchable service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on time, awesome channels of communication, digital and human at all times, any time of the day or night.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modern look no handle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great quality I love the no handle on it and it looks very modern

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for myself and wife. We like the way it looks and it gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 2 out of 5 stars

    Very unhappy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very unhappy and disappointed with this microwave. It takes longer to heat and cook things in this new microwave than the 10 year old one it replaced. It does cook evenly, it just takes longer. I tried sensor cooking fresh vegetables once. It overcooked them to near mush. There are no 'express' buttons to instantly start it for 1 minute, 2 minutes, etc. When you are setting the timer the word 'start' flashes, as if it's directing you to press start to run the timer. Nope, you press 'OK' to run the timer. Also, if you already have the timer running you can't set or start the microwave to cook something. I am returning this and getting a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a link for troubleshooting steps for your microwave that has temperature issues; kindly click the embedded words.

      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147912784) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen is popping. I'm just living this great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay microwave

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine but has a really big door. You have to lean back a little when opening it so you don't hit yourself in the head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung over the counter Microwave installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time; completed the job fast. Answered all my questions. I am very satisfied with the installers work. Thank you BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and works as good as it looks worth the money

    I would recommend this to a friend