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Customer Ratings & Reviews

$329.99
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Comp. Value: $419.99
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Customer reviews

Rating 4.5 out of 5 stars with 543 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the 2.1 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design, with many appreciating its spacious size and Wi-Fi connectivity. Some customers have noted that the microwave is susceptible to fingerprints and the door may require a bit more force to close. Additionally, a few customers have mentioned that the controls are different from what they are used to and the timer operation requires getting used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 543 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works very well. Easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the microwave so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like the microwave and I like the settings. And I like that it doesn’t have a handle, but it has the side to open it that way my kids do not hang on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave some concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Time does not always keep pace. thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great microwave. It has been very consistent and the food comes out perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new Samsung!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has exceeded all expectations! Love the smart features and the bigger interior to hold family size dishes. We previously owned a smaller Samsung, so this is an upgrade for my family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beverage setting needs work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the modern look and most functionality. However, I dislike the inability to reheat my coffee using the beverage setting or any other setting except for 1:45 cook time. Samsung what were you thinking when you didn’t consider this basic function?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Cujo, sharing your experience with your microwave matters. Allow us to help.

      Here is a guide to help you if your microwave is not heating.

      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Please refer to your user manual for the guide on how to heat your beverage. Turn to pages 21 to 22, "Sensor Cook ( 3. Cook-1 Beverage)

      User Manual
      https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150422505) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    My microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love it. I’m 5’1 and the controls/LED readouts horizontally are perfect for me. Didn’t come with a manual, but there’s one on their website. It has WiFi, but really have no need for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look Ma, no door handle to break off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part, door handle can’t break off because of stove burner heat because there is no handle. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Why it is relatively easy to setup, because the instructions are terrible it takes longer than it should to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where are the instructions? Good luck figuring out how to use the features. Fan makes a krinkley noise when running. Is this normal?

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a link for troubleshooting steps for your microwave that is making noise; kindly click the embedded words.

      Samsung microwave is making unusual noises.
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148019706) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 4 out of 5 stars

    Nice Microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok now, but the 1st microwave that i had delivered was damaged and had to be exchanged. This was quite inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Went in store and was given great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good with the huge Best Buy discount! My family like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What we expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Exactly what we expected. We were replacing our old Samsung microwave so it was a pretty seamless install. Seems to work well and has a great look to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over the range microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The app interface is excellent. I have used every auto cook mode and are better than most microwaves. The extractor has good suctioning power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Food Ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Have it attached to my smart things app always know when my meal is done. Would like to have a setting for bacon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and operation of it. It fits perfectly into my kitchen and most of all the wife loves the no handle part of it. The only slight issue is it is not as intuitive as other models are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected seemelessly with wireless and smart things. Alerts when food is done, can be controlled with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave with wifi and smarthome. Lots of options and easy to clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! The beeps are louder and the timer stays on until YOU turn it off. I had a Samsung previously before that only lasted 4 years, so I’m hoping this one is better or I may reconsider their products

    I would recommend this to a friend