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Customer Ratings & Reviews

$349.99
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Comp. Value: $419.99

Customer reviews

Rating 4.5 out of 5 stars with 543 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the 2.1 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design, with many appreciating its spacious size and Wi-Fi connectivity. Some customers have noted that the microwave is susceptible to fingerprints and the door may require a bit more force to close. Additionally, a few customers have mentioned that the controls are different from what they are used to and the timer operation requires getting used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 543 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart microwave is one of the best purchases. I love that it tells your phone when your food is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with this product. Timely delivery and installation with no issues. I would highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung over the range microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good microwave. It’s beautiful and sleek. The stainless steel is easy to clean. Simply beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic buy has everything one needs highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue about installing when I purchased the Microwave. Not explained. However was taken care of and the installer was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave to server hot food every time and every season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return all Items because It did not work for my house. They did an awesome job by returning my items

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad samsung microwv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend this microwave to anyone Samsung microwave is bad it het out very quickly that was the second one for me and they want to charge me $350 to fix because im out of warranty. How bad is it i only have it for two years that’s all I will not buy anymore samsung

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead On Arrival

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased prior to the holidays and had to wait for a contractor to install it after the holidays. The microwave was dead out of the box. We tried the minimal troubleshooting listed in the guide and on the Samsung website (Is it plugged in? Have you flipped your breaker? Have you tried another outlet? Did you unplug it for a few minutes and plug it back in?) None of them address that it's a manufacturing defect. Best Buy will of course not accept responsibility as it's outside of the two week replacement window and Samsung is not responding. Complete waste of time and money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave needs more room to open door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new microwave! Except keep in mind that when you open the door of the microwave it requires an additional 2 inches of room to open it all the way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave black matte

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave and the WiFi capabilities! Looks slick in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECNICALLY AWESOME!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung over the range microwave with sensor cooking and wifi connectivity is by far the best i had, technically nice, good features for an over the range microwave, connect with my phone with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect pop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time used, popcorn - popped every kernel perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it look great, but this microwave works great. It’s actually less powerful than my previous but heats much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave with lots of space inside. Sleek look and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, elegant, easy to use, and easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The only thing we would change about it is a lit key pad. It's hard to see in the dark. Mist turn a light on to program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. Fan is strong and has a coal cartridge filter. The Alexa connection is kinda pointless. She can tell you when timer is done but can't turn on or off the range light or fan?!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instruction book is very incomplete. I cannot figure out how to set the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stops working after 6 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for six months but then now every time we try to microwave for more than two minutes it just shuts down and then we have to take the plug off and then plug it in again to reset it to start. It’s been very annoying. We called the Samsung customer service and they’re coming next week.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sachin, we understand how important a reliable microwave is in reheating food and preparing meals. Allow us to help.

      Here is a guide to help you if your microwave suddenly shuts down.

      Samsung microwave does not turn on or turns off by itself
      https://www.samsung.com/us/support/troubleshooting/TSG01001964/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148788779) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung