Customer Ratings & Reviews
- Model:
- ME21DG6300SRAA
- |
- SKU:
- 6568547
Customer reviews
Rating 4.5 out of 5 stars with 566 reviews
(566 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers admire the 2.1 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design, with many appreciating its spacious size and Wi-Fi connectivity. Some customers have noted that the microwave is susceptible to fingerprints and the door may require a bit more force to close. Additionally, a few customers have mentioned that the controls are different from what they are used to and the timer operation requires getting used to.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Beverage setting needs work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the modern look and most functionality. However, I dislike the inability to reheat my coffee using the beverage setting or any other setting except for 1:45 cook time. Samsung what were you thinking when you didn’t consider this basic function?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cujo, sharing your experience with your microwave matters. Allow us to help.
Here is a guide to help you if your microwave is not heating.
Samsung microwave is not heating or has stopped working
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Please refer to your user manual for the guide on how to heat your beverage. Turn to pages 21 to 22, "Sensor Cook ( 3. Cook-1 Beverage)
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150422505) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Samsung over the range microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good microwave. It’s beautiful and sleek. The stainless steel is easy to clean. Simply beautiful
I would recommend this to a friendRated 5 out of 5 stars
Purchased a Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was an issue about installing when I purchased the Microwave. Not explained. However was taken care of and the installer was great.
I would recommend this to a friendRated 3 out of 5 stars
Beware of vent template
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product seems to work well but in the installation templates for outside vent has you cut a 4” by 12” hole then try to seal the hole with a 3 1/4” by 10” size vent the instructions calls for.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Michael C,
Thank you for pointing that out — we appreciate the detailed observation. The template is designed to provide extra clearance during installation, which can help with positioning and fitting the vent components securely. The 4" x 12" opening allows space around the 3¼" x 10" duct to accommodate adjustments, connectors, or sealing materials, especially when aligning everything with the wall or cabinetry.
That said, we understand it can feel a bit unexpected when the opening seems larger than what’s going in. Your feedback is valuable, and we'll be sure it’s shared with the teams that continually refine our installation guides.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150953451 to help our team pull up your information.
Leo
Rated 5 out of 5 stars
Samsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Went in store and was given great customer service
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good with the huge Best Buy discount! My family like it
I would recommend this to a friendRated 5 out of 5 stars
Love Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Satisfied with this product. Timely delivery and installation with no issues. I would highly recommend Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Samsung microwave needs more room to open door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new microwave! Except keep in mind that when you open the door of the microwave it requires an additional 2 inches of room to open it all the way!
I would recommend this to a friendRated 5 out of 5 stars
Job well done
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I return all Items because It did not work for my house. They did an awesome job by returning my items
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Matte Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave with wifi and smarthome. Lots of options and easy to clean up.
I would recommend this to a friendRated 4 out of 5 stars
Great Fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave. Fan is strong and has a coal cartridge filter. The Alexa connection is kinda pointless. She can tell you when timer is done but can't turn on or off the range light or fan?!?
I would recommend this to a friendRated 5 out of 5 stars
Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does it look great, but this microwave works great. It’s actually less powerful than my previous but heats much better.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Matte Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The only thing we would change about it is a lit key pad. It's hard to see in the dark. Mist turn a light on to program.
I would recommend this to a friendRated 4 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave to server hot food every time and every season.
I would recommend this to a friendRated 4 out of 5 stars
Do we really need WiFi on everything??
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the microwave. The WiFi is really unnecessary, for me anyways. The sensor cooking doesn’t seem to be working well for me but maybe I will have some time to mess around with it some day.
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Matte Black Steel
I would recommend this to a friendRated 1 out of 5 stars
Bad samsung microwv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend this microwave to anyone Samsung microwave is bad it het out very quickly that was the second one for me and they want to charge me $350 to fix because im out of warranty. How bad is it i only have it for two years that’s all I will not buy anymore samsung
This review is from Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Matte Black Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fatime H,
Many people rely on their microwaves daily, so something like this can really disrupt your routine. We are here to help and to better assist you and collect more details, please don’t hesitate to reach out to us through any of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149458532 to help our team pull up your information.
Leo
Rated 5 out of 5 stars
This is what you're missing in your kitchen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks very from inside out, and works very well. It has all functionalities that I need from a microwave, and the additional wifi control is a plus. Nice product overall.
I would recommend this to a friendRated 5 out of 5 stars
LG microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave with lots of space inside. Sleek look and easy to install
I would recommend this to a friendRated 5 out of 5 stars
new microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instruction book is very incomplete. I cannot figure out how to set the time.
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment, elegant, easy to use, and easy to clean.
I would recommend this to a friend
















