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  • Front. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • The image shows a microwave with a bowl of food inside it. The microwave has a sensor that measures humidity, and it is currently displaying a humidity reading of 40%. The bowl contains a variety of vegetables, including broccoli and carrots.
  • #1 Ranked Over-the-Range Microwaves for Customer Satisfaction -J.D. Power 2024 Samsung received the highest score with over-the-range microwaves in the J.D. Power 2023-2024 U.S. Home Appliance Satisfaction Studies of customers' satisfaction with their home appliance. Data is based on the first 12 months of ownership. Responses collected between December 2022 - March 2023 and January - March 2024. Visit jdpower.com/awards for more details.
  • Alt View 12. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • Alt View 13. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • Alt View 14. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • Alt View 15. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • Alt View 16. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • The image shows a kitchen scene with a pot of boiling water on the stove. The pot is placed on the stove, and steam is rising from it. The kitchen also features a microwave above the stove, and a bottle can be seen nearby. The image is taken at 12:00, and the pot is placed on the stove.
  • The image shows a kitchen with a dining table and chairs. A cell phone is placed on the table, displaying a message about energy usage. The message suggests that the user should try an energy-saving mode to reduce energy consumption and costs. The image also features a TV mounted on the wall, a refrigerator, and a microwave.
  • The largest text reads "Hi Bixby, Turn on hood fan of microwave ?" and is accompanied by a cartoon image of a woman in a kitchen. The image also includes a microwave, a sink, a bowl, and a cell phone. The text is a conversation between the woman and Bixby, a voice assistant, asking it to turn on the hood fan of the microwave.
  • The image shows a table with a variety of food items, including cake, pancakes, and a bowl of food. There are also three cell phones placed on the table, each displaying different food-related apps. The largest text on the table reads "Food." The table is set with a fork and a knife, indicating that it is ready for a meal. The image suggests that the cell phones are being used to access recipes or shopping lists for the meal being prepared.
  • BBY Overview - Samsung Microwaves: Ceramic Enamel Interior video 0 minutes 43 seconds
  • BBY Overview - Samsung Microwaves: Sensor Cook video 0 minutes 36 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • Product Feature: Auto Connectivity video 0 minutes 15 seconds
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel

Model:
ME21DG6300SRAA
SKU:
6568547
Highly rated by customers for:
$349.99
Save $70
Comp. Value: $419.99

Customer reviews

Rating 4.5 out of 5 stars with 543 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the 2.1 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design, with many appreciating its spacious size and Wi-Fi connectivity. Some customers have noted that the microwave is susceptible to fingerprints and the door may require a bit more force to close. Additionally, a few customers have mentioned that the controls are different from what they are used to and the timer operation requires getting used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 543 reviews

  • Need help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with the microwave. Would like someone to come and check it out. Please!

    No, I would not recommend this to a friend

  • semi uninthused

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this for over a month and still not comfortable with the lack of instruction manual, and will not pay the $1.00 per question to samsung online. happy to have it since last one got hit with a power spike, but its unused so far except for the light, and even then its impossible to turn on without leaving noticeable smudges on the front panel. definitely not intuitive to use

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Don H,

      We appreciate you sharing your sentiments about the experience you had with your Samsung microwave. Let us assist you.

      You can download and view the model's user manual online by clicking the link below.
      https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung microwave.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147440537, which will help our team pull up your information.

      ^Rainly Samsung

  • Samsung Microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst purchase I have ever made! We installed the microwave. The next day the power board went out. We had less than 24 hours of microwave use. This microwave is the second one to have this same problem

    No, I would not recommend this to a friend

  • We shall see...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it is great. I purchased it 2 weeks ago and it isn't getting delivered until tomorrow!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KendallW,

      Thank you for choosing Samsung for your Appliance needs.

      Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Broke in less than a year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less than a year. Company had to come fix it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jaryd G,

      That’s incredibly frustrating, especially when something meant to make daily life easier lets you down so quickly. We are here to help.

      If there's anything we can do to help apart from having a qualified technician visit, or if you'd like to discuss your experience further, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1152027617 to help our team pull up your information.

      Leo Samsung

  • Disappointment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work out box error code door ever since I purchased techs have been playing with it for almost 2 months

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jorge, we understand the importance of a working microwave to heat our food. Allow us to help.

      We recommend checking this guide to help you with your microwave's error code. The first option is the troubleshooting step for the error code, and the second option is a list of error codes to match the one showing on your microwave. You will also see the detailed definition of the error code.

      What does the error code on my Samsung microwave mean?
      https://www.samsung.com/us/support/troubleshoot/TSG10007495/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151668469) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • All is above

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed; instruction manual worthless, setting the hour's AM/PM impossible. Difficult to see inside-controls horizontally placed block vision to inside; thought I was getting a 1.7 KW and it is 1.0 KW. I don't really care about the "wi-fi connectivity".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the disappointment you feel with your microwave. We are here to help.

      Setting the clock on your microwave is easy; here is a link to your user manual on how to do this. Turn to page 14, "Set Time."

      Manual
      https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

      As for the power consumption of your microwave, it would be 1700 KW.

      Please see the link to your spec sheet for more details on "Power Consumption (Microwave)."

      Spec Sheet
      https://www.samsung.com/us/home-appliances/microwaves/over-the-range/2-1-cu-ft-over-the-range-microwave-with-wi-fi-in-fingerprint-resistant-stainless-steel-me21dg6300sraa/#specs

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147675795) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Making rattling noises after a month!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started making weird noises after a month of use! Was told I couldn’t exchange/return it because my return day was passed by a week!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working microwave in your home, GabrielaG. Let's get this taken care of.

      Please refer to the resources below for solutions to your microwave’s concerns. Please click the link and the hyperlinks for tips.

      Samsung microwave is making weird noises (Please choose the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshoot/TSG10007187/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number 1151396152 to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Poor product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item failed short after a year. Even getting the warranty it's too much hassle.

    No, I would not recommend this to a friend

  • Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted just beyond the year warranty and died. Had a home warranty service come to repair it and that only lasted a month. Do not buy this unit.

    No, I would not recommend this to a friend

  • Piece of crap stay away!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally figured out why this beautiful looking microwave was only $249 on Black Friday. Because it's a piece of crap. After 3 weeks, suddenly it went out in the middle of being used. It was set for for 8 minutes And went out after 3 minutes. When I got close to the microwave, It smelled like burning rubber, then suddenly 3 hours later, it kicked back on. And then today, after heating something up for 90 seconds and then adding an additional 30 seconds twice, it did it again. And it's been off for the past hour.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a link for troubleshooting steps for your microwave that stopped working; kindly click the embedded words.

      Samsung microwave is not working.
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/#:~:text=A%20microwave%20that%20is%20not%20turning%20on%20or,at%20all%2C%20it%20could%20be%20in%20Demo%20mode.?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148035076) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • WARNING DON'T BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I can leave no stars. Samsung should stick to mobile devices and leave the appliances to the professionals. I have been a Bestbuy customer since 2008. I am a total plus member. I have spend thousands of dollars in Bestbuy. The microwave I bought 3 months stopped working. I called customer service no help. Don't waste your money on a Total plus membership in bestbuy. I am stuck with a broken microwave for Xmas holiday. I will no longer be spending my money in Bestbuy after this.

    No, I would not recommend this to a friend

  • Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little over a year and it has stop heating. This is my second Samsung in four years and I don’t have small kids and we don’t use much because we are cookers.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Quita,

      We understand the importance of having a reliable appliance at home. Let us help you with your microwave.

      Here is a link with steps to help you with your microwave that stopped heating.

      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      We'd be happy to speak with you to provide further assistance. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150685427) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Defective heat element

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having issue with heat, and not properly heating. Samsung tech didnt really provide help on the issue. But refuse to acknowledge how long it takes to warm up frozen food. Its alright to warm water ut not what we got it for. Are return window was short i recommend getting a petection because Samsung wont help.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JakeT,

      We understand how important a reliable microwave is in reheating food and preparing meals. Let's get the information you need to ensure the microwave is operating smoothly.

      The link below will help you address the issue with the microwave. Learn more by checking the hyperlinks. You can also set up a service call if necessary.

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you need further assistance with the microwave, please feel free to contact us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148692602) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Defectuoso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 meses y se descompuso llame la garantia de samsung lo compuso y 15 dias despues volvio a descomponerse

    No, I would not recommend this to a friend

  • Missing parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was missing parts Best Buy said the would send a technician to bring parts and install and the have not called to set up appointment. Very disappointed in service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Died after 9 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woke up to a dead microwave 9months after purchase!

    No, I would not recommend this to a friend

  • Bad microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible microwave. Dark on the inside. Light is dim and you see nothing. Whoever designed this microwave is a total idiot

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BasemA, sharing your observation about the microwave matters. Let's get the help you need.

      The microwave is dark inside, as this is necessary to keep the microwave energy inside the microwave. It is required for both the operation of the oven and for safety. If it were not there, the energy would not stay in the microwave oven and wouldn't cook your food.
       
      Additionally, if your microwave light is dim, we recommend checking that nothing is blocking the light and that you haven't left the microwave door open for an extended period. For more details, please check the link in your user manual. Turn to page 37, "Troubleshooting (The interior light is dim or does not turn on), and page 33, "Replacing the oven light."

      Manual
      https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148839074) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • HORRIBLE PRODUCT!~!!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this range and the matching microwave and less than a year later we have replaced the microwave once and now both the new microwave AND range have stopped working! DO NOT BUY THIS GARBAGE!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KellyR,

      We understand that owning a range and a microwave that stopped working can be frustrating. Let us help.

      Below is a link containing troubleshooting steps when the microwave is not working.

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Below is a link with troubleshooting steps to try when the range does turn on.

      Samsung range, oven, or cooktop will not turn or stay on:
      https://www.samsung.com/us/support/troubleshooting/TSG01001952/

      You may also refer to the user manual for other recommended actions when the microwave is not working. Turn to page 35.
      https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148155853) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Avoid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted it to match the new stove. Got installed on 12/11/24. Died on 12/20/24. No service tech for over a week. Store cant help unless I use my protection plan. Then Id have to buy a new protection plan

    No, I would not recommend this to a friend
Page 26, Showing 501-520 of 543 reviews
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