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Customer Ratings & Reviews

$349.99
Save $70
Comp. Value: $419.99

Customer reviews

Rating 4.5 out of 5 stars with 543 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the 2.1 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design, with many appreciating its spacious size and Wi-Fi connectivity. Some customers have noted that the microwave is susceptible to fingerprints and the door may require a bit more force to close. Additionally, a few customers have mentioned that the controls are different from what they are used to and the timer operation requires getting used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-543 of 543 reviews
  • Rated 3 out of 5 stars

    Samsung microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace the broken cafe microwave. But the instructions are lacking. No where is the information about how to set the clock. We just had the time changed. So old time is still on the screen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for reaching out about the microwave manual and setting the clock. We would love to help.

      Here at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy.

      However, you can contact our Samsung Parts Team to order a printed copy. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.

      Setting the clock is easy; here is a link to the user manual on how to set the clock. Please turn to page 14.

      Manual
      https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147681660) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Best buy is the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer care, on time, friendly technicians.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product damaged. 3 month delay for a new one from Best Buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with delayed fulfillment, please contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung