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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 831 reviews
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t like side by side refrigerator, this one is perfect. My only problem is I don’t like the new appliance smell.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that the design of this refrigerator is perfect for your kitchen. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is good but ice maker is a little slow on making ice cannot keep up with demand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it fit it looked great and it achieved my vision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to go to Brands Mart but I liked best buy warranty service so this was the first time i tried Best Buy and wasn't disappointed great looking products, I wanted something for a rental that looked great and didn't cost to much, because they matched pricing it didn't cost me an arm and a leg and was able to make the place look eye popping not cheep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator , great quality for the price . I’m so happy with it !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my townhouse. Consumer reports rated it high so I went with it. Nice refrigerator but took 2 months to get it. Ordered in July and received it in mid September. Freezer keeps food frozen and refrigerator keeps food cold. So far so good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room but not alot of adjustability. Fridge is very deep so had to buy bins for my condiments so they didn't get lost in the back of the fridge. Only s slot adjustments for the shelves.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I would like to congratulate you on joining the Samsung Family. I am glad the we have customer that love our spacious refrigerator. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Broken wire and stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year and a half old and control panel quit working and it is no longer under warranty. Found that the wire between the freezer door and control panel was broken. Contacted Samsung and it is past one year so no longer under warranty. The repair man told me I either need a new freezer door and control panel, or buy a new fridge...haven't even finished paying for this one. I had the door reversed during installation so I am wondering it if was done improperly causing the wire to break. So disappointed....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator and realize that your experience has not been satisfying. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143024624. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, very affordable, easy to install, very quiet

    I would recommend this to a friend
  • Cons mentioned:
    Lighting

    Rated 4 out of 5 stars

    Overall good, spacious, but noisy fridge at times.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for one year now Pros: I enjoy the external design, sleek and modern. I don’t mind the limited lighting but both the freezer and fridge lights are directly in front so it’s dark in the back part of compartments. No problems with adjustable temperature. It gets very cold. My fridge and freezer are set at 2 and 3 blue lit lights (my preference), and it can go up to 5 lit lights if needed, which is super cold. I like the humidity control of the 2 bottom drawers, not sure if it keeps veggies and fruits fresher longer. It probably does with its twin cooling design. Cons: noise level can be annoying but we got used to it. I don’t have the ice maker water hook up and the fridge still makes crackling/knocking noises. I have the setting off, tried everything but the fridge is just plain noisy at times! Not constant but intermittent. I would not recommend to a personal friend because I’m sure there are very quiet fridges out there that are still spacious and modern looking. Cost was subtotal 989.99+61.87(sales tax) total 1051.86-148.75(price match)= grand total 903.11 I got the price reduction after the fridge went on sale 2 weeks later. I called and they did it over the phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too happy with refrigerators condition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered with dents, dings, and scratches. We had to arrange for an exchange to replace product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Ice maker, Space

    Rated 5 out of 5 stars

    Great Refrigerator!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for small space. Lots of freezer and refrigerator space, keeps perfect temperature, has freezer light (which is really helpful), icemaker works great and no fingerprints!!! What more could you ask for!!! One of the best refrigerator's I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Space

    Rated 4 out of 5 stars

    This is a great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a surprise for the hubby; he LOVES it! Energy efficient and very effective (had to turn the freezer down, it was so cold), good control system, spacious, and best of all, it looks great. Stainless steel, but with a coating that reduces finger smudges, very attractive front, with recessed door instead of handle; interior LED light is attractive feature. We love it. This design (freezer on top) is also the most efficient of the efficient fridges. People say it's loud -- well, it does have to kick into extra gear to maintain cool temps if people *Keep the Door Open Too Long.* That's when it makes some noise. But not problematic. The folks complaining clearly need to stop standing in front of an open fridge.... We are super happy with this purchase. -- and the delivery guys were great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Excellent fridge, very please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Great modern sleak design and generous space. Great option for small space in a small condo. Cools wonderfly and freezer is very very cold, fairly quiet, wanted a bigger nicer one but had size limits and this was the perfect fit, and still looks great! Very pleased. A perfect fridge for size restrictions. Old school top freezer deseign actually yeilds more cubic feet of storage in a smaller fridge then french door or bottom freezer designs -- yet this one has the modern look in an old school form.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Modern Design High Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching a number of models with similar styles meeting my criteria I chose the Samsung. Modern aesthetic with ample storage. Energy efficient compared to other models and brands. It is highly functional for placement of groceries or whatever uou need tefrigerated. Temperature control to keep food fresh longer. Ice maker is quiet as expected per normal operation. Great buy especially on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level, Size

    Rated 5 out of 5 stars

    Great buy for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple refrigerator with some size and an ice maker. This fit the bill. No issues, simple installation. Runs quiet, plenty of space in both freezer and frig.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is so proud to offer a refrigerator that meets all your needs! Thank you for the 5 Stars. ^Lo Samsung

  • Pros mentioned:
    Ice maker, Noise level

    Rated 5 out of 5 stars

    Fancy looking fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Samsung fridge but for the exact same model just smaller. This one was a little bit too big for my kitchen. I love the color. It makes no noise at all. Even at night when the house is so quiet, I don’t hear a peep from the fridge. I love the ice maker. It doesn’t make ice as fast as I would like, but it does the job. I can always put an extra tray in the freezer to dump the ice so the ice maker can keep refilling the ice tray. I am really happy with this Samsung Fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator easily fit into its space. We had to remove the door to get it into the kitchen, no problem. Shelves had to be adjusted prior to final setting in place. What a quiet unit! Everything seems to be kept uniformly cold, and we like the convertible freezer option. We don't use the ice maker yet. A great decision, available when we needed it, and a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I just got this fridge and I love it. The top row slide-out shelf is unique and adds space to an above mid-sized fridge. It has a compact yet sleek design with an ice maker. Overall this is an excellent fridge and barring any weird malfunction I love it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MobileVirgin, I would like to congratulate you on your new Samsung Refrigerator. I am so glad you are loving the unit. Thank you for taking the time to share with us. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Replaced fridge after 25 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only in operation for 2 weeks; so far we liked it from day 1. Storage room was larger than expected and very quiet. Expected noise at first according to other reviews but so far we can hardly tell it is running. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    So far so good….

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell…. I only had it for 1 month but so far it works well. It’s a simple design and spacious enough for my food.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung