Customer Ratings & Reviews
- Model:
- RT21M6215WW
- |
- SKU:
- 5796732
Customer reviews
Rating 4.5 out of 5 stars with 831 reviews
(831 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fingerprint resistance, Noise level
Rated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. It's roomy, well lit, and very quiet. It's also very attractive. The stainless steel does not show fingerprints like my last refrigerator. The only thing I don't like is that the shelves on the door are not adjustable, but they are very roomy, and large enough to accommodate bottles of OJ.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Just Right for Our Small Kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for a relatively tight space in the small kitchen in our older house. The refrigerator is sleek and attractive, and the space is well organized for storing lots of food in a tight spot. The shelves and drawers are logically placed, and the shelves are easy to adjust. The freezer is especially well designed with capacity in mind. This was definitely good value for money and perfect for our needs.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend - Pros mentioned:Fingerprint resistance, Noise level
Rated 5 out of 5 stars
Great looking smooth operating refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the exterior is truly finger print/smudge proof stainless. Very happy with the look and ease of cleaning. The interior is perfect for me. I would like one more door shelf, however the door shelves are very sturdy and will easily hold a gallon of milk or two. I am used to have the light in the back, the LED in the front is sufficient to light the interior. The freezer is big enough for me. I don't use the ice maker and would prefer to remove it, maybe after the warranty is expired.... Overall it's a good unit, as quiet as my previous unit, constructed well and looks good.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker, Noise level
Rated 4 out of 5 stars
Fair to good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We do not like the fact that the doors do not close by themselves unless you open the door all the way to 90 degrees. Also do not like the slide and reach pantry because it is too deep and narrow. We do like the produce drawers and the ice maker. Runs quiet.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Ice maker
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well first of all what I consider very important, energy use. I've been using it over a month, it actually uses less electricity than it's "rating", I have it plugged in to a kill-a-watt device, it uses less than a kilowatt hour per day. I have the freezer set to 0 to -5F, the refrigerator to 36F. The ice maker, can be on or off. Electronic control, not manual. If on keeps the bin full. But for me, if keeping bin full the newer ice will always be on the top. So I turn it off when full, use ice until tray gets very low, then turn back on. That way I always have "fresh" ice. What I don't like, there is not what I would call a normal "meat/cheese" bin/drawer. Instead there is a tray right under the freezer that runs the complete width of the fridge. So cannot put gallons/half gallons of milk whatever on the top shelf (or any shelf with standard shelf arrangement). Have to put on door shelves. I myself like all my "jugs/cartons" on the top shelf. The "tray" can be partially removed, the slide out part at least, the swing door maybe not, I had to tape it up. The top of the fridge, I like flat. This one is raised by the ice maker. Also raised right behind the door, all the way across, the electronics used to control the fridge/freezer are in the raised part. I do prefer a completely flat top of fridge. All electronic vs manual controls, we shall see. Seems something else that could burn out. Also interior light is not replaceable, would need service. Overall good, especially energy use. The coated stainless seems to resist smudges too. This replaced a near 20 year old fridge so maybe many of the "features" I am not thrilled with are standard on current type models.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there BBuser, we are very grateful for your thorough review of your Samsung Refrigerator and for taking the time to do so. We are glad that you are happy with your machine and we are happy to welcome you to our family. Thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Noise level, Space
Rated 5 out of 5 stars
Excellent refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room, looks excellent, runs very quietly. Two things I wish I knew before are 1) a new refrigerator should sit for 12 hours before plugging in 2) it takes a couple days before it starts running smoothly and maintains the right temperature. But this is a great refrigerator and I'm glad I got it.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Frig dreams come true for single mom of 4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great. Much needed. It was for a single mother of 4 in need and has gone without for 8months. Another doner stocked the frig and I bought it and everyone shed some tears for this beautiful mama just trying to have ice and freeze some food to save money. Thank you for being apart of such a wonderful heartwarming event in her life. Oh and the delivery and set up guys! Amazing as well. So kind. I would recommend.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great fridge and lots of room.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge and has lots of room for everything we need. Definitely a great buy and has a modern look and feel!
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to rush and get a replacement for my dying fridge. Saw this and heard Samsung was a good brand and not disappointed at all. Bigger than my old fridge and quieter.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great value for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator for my daughter and she loves. Excellent freezer that gives you options for use. She likes the no handles to open and close the doors they just seem to get in the way. She has a very small kitchen so they don’t stick out in the way. Also gives the fridge a nice clean look. Never had a flexZone fridge before and neither has she. So looking forward to seeing the difference. Overall I give refrigerator a star.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Decent price, beautiful look,spacious refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift for my friend and his family liked it, This refrigerator comes in decent price range (neither very expensive nor very cheap comparing similar products of its looks and size). It is beautiful from outside and very spacious from inside and very easy going in terms of use (no extra features to make it confusing). It has built-in inverter technology and hope it will reduce the electric bill too.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .It sounds like your friend is very lucky to have you, ghraza! Thanks for being the best part of Samsung. ^Jecca
- Cons mentioned:Lighting
Rated 4 out of 5 stars
Great value for th eprice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you prefer a fridge with the freezer on top this is a great buy for you. A bonus is if you need extra fridge space you can use the option to turn the top freezer into a fridge compartment. The only reason I gave it 4 stars instead of 5 is that with the light in the front, the back of the shelves are a little dim. If Samsung could add a rear light it would be perfect.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size, Space
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect in my kitchen freezer has ample space
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our fridge broke down in the middle of the night and we were happy as we had wanted to upgrade for sometime. This Samsung fridge was exactly what we wanted. We have had it for a little over 1.5 years and we have no complaints! Also, the fridge came 3 days after we ordered which was great!
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend- Pros mentioned:Fingerprint resistance, Noise level, Space
Rated 2 out of 5 stars
Looks good, needs serious ergonomic consideration.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good with sort of fingerprint resistant stainless steel. Quiet. Freezer spacious and functions great, unfortunately, at the expense of the refrigerator. Shelving options allow for a lot of small things but not very good for larger items, milk jug, bottles. Very difficult to arrange or see things. Must bend over a lot. Door shelves large but stuff shifts, clanks and rattles when opening and closing door sometimes preventing door closure. Refrigerator could stand to be a couple degrees cooler.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi personalopinion199,
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the refrigerator doesn't meet your expectation of the compartments. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
You may check the specification of this product by clicking the link below:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/top-mount/rt21m6215sg-aa/pdf/RT21M6215_V5_SPEC_SHEET.pdf
Recommended temperatures:
https://www.samsung.com/us/support/answer/ANS00080450/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT21M6215SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144417975
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Space
Rated 5 out of 5 stars
price right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ref was price right, looks great, fits everything that I need and more.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker, Size
Rated 4 out of 5 stars
Basic fridge with lots of space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to upgrade to a larger fridge, but needed to stay under 69” high and didn’t want it to stick out so far in kitchen. This Samsung fit the bill. Great looking and has an ice maker to boost. Very happy with this fridge.
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."I recently purchased the Samsung refrigerator and I couldn't be happier with my decision. Not only does it have ample storage space, but the adjustable shelves make organizing groceries a breeze. The LED lighting is a nice touch, providing excellent visibility throughout the fridge. I also appreciate the energy efficiency, which has helped lower my utility bills. Overall, I highly recommend the this refrigerator for its reliability, functionality, and sleek design."
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker, Size
Rated 5 out of 5 stars
This fridge is 10 Stars
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very nice it has a pretty big freezer and also it makes ice the fridge is really big and it has a extra drawer that pulls out so beautiful I love it
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Awesome refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refigreratot. easy to use and lots of space . well designed
This review is from Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
I would recommend this to a friend







