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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 831 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice looking refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is a nice addition to new space, even for an office setting, this one has a sleek look and is very quiet. The best option is the fingerprint resistant!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that the design of this refrigerator is perfect for you! Thank you for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good looking ss basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking and convenient. This is a "smaller" sized fridge great for a couple or small family. It is very attractive with the recessed handles and has good open space. I do wish there was more flexibility in the shelf placement however.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good basic stainless steel refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a basic large refrigerator for our cabin. I can't review the ice maker as we don't have it hooked up to water. There is lots of room in this refrigerator. Good door storage. It was well packaged and protected it as we took it to the mountain area I was worried it might get knocked around. Plugged it in and it took a while to cool but it's been working like a dream. Let's hope it has the longevity of the one it replaced. price was very comparable for other brand models. These must be in demand because it's hard to find a basic refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good fridge. The ice maker has worked good. It produces alot of ice. The only thing I would like to see diffrent is the layout. I liked the cheese slide out drawer but we ended up taking it out to give the top shelf more height

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    smart purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator at a reasonable price. One thing Best Buy needs to do is alert buyer what the additional cost is to have the doors reversed. Didn't let me know and then charged me around $100 to make the change.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and efficient icemaker. The integrated door handles are convenient and the door shelves will hold a gallon size milk container.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice simple refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far do good. We replaced our LG refrigerator with this Samsung. It's simple, easy to clean, spacious and does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Shiny Star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for making buying my new refrigerator a smooth easy process . Thank you Samsung for making a quiet , roomy , easy to clean refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator, spacious, nice looking, so far working well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    love new refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we made a great decision in buying our fridge love it love it the two gentlemen that brought our Samsung were very efficient and outgoing very professional they explained different things that we needed to know we went into best buy with no intention of getting a fridge we were going for a cellphone then looked over and saw the appliances and saw fridge that we liked plus we needed one thank your for all of the people that worked with us from the minute we walked into the store until we lefr we were treated with respect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    PERFECT FOR SINGLE FAMILY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and also very fast cooling refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything we wanted in Fridge. There plenty of storage. Ice Maker works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this refrigerator / freezer combo. It was a replacement for a tall freezer that was no longer working. Due to Covid there were little to no stand alone freezers available and we needed something with at least a bigger freezer to keep our overflow freezer items it, It was a great purchase and I really enjoy having the extra space for not only freezer items but drinks also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung Top-Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A clean and contemporary refrigerator, well designed and plenty of space inside. A good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 21 year-old GE fridge was dying; the compressor was screaming at me constantly! Tired of the headaches from the noise, I asked the Best Buy crew to come measure my fridge space, which was limited. This Samsung was one of the few refrigerators that would fit the space, so I decided to buy it. I am SO glad I did! I love the lighting, especially the light in the freezer. The pantry shelf is terrific. I didn't think my food would all fit, but when I loaded it up, there was room to spare! It is so quiet that when the delivery men left I thought they hadn't turned it on! I still can't believe I can't hear it. I have only 2 complaints, and they're just wishes, not really complaints: 1. I wish the butter shelf were bigger, as my butter didn't fit. Not a big issue; I bought a different brand. 2. I would like the shelves to be adjustable; some of my drinks will only fit on the door shelves. But all in all, I'm really happy I bought this refrigerator. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Top Freezer Refrigerator Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy, well laid out top freezer refrigerator. Easy to use settings. Cools effectively

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Recommend for sure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good amount of space and only took about 3hours after installation to get to the right temp.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this refrigerator based on reviews. Traditional refrigerators with freezers on the top are the most energy efficient, which factored into our choice. It's Energy Star rated so we won't pay as much to keep it running in the long term. Looks nice - I like the recessed handle. Interior is nifty, particularly the pullout shelf and LED lighting. Theoretically you can turn the freezer into a second fridge compartment but I don't plan on doing that. All in all I give it a thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Sleek Fridge shows Little to no fingerprints!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the doors without handles leave more space in narrow kitchen...giving a built in look. Good price for a fridge full of features in small to mid size range. Functional noises occur occasionally but not horrible. If you need door to be reversed make sure to ask install crew... if not it’ll take awhile to reassemble in right order. Make sure you have plastic washer on door opening mechanism or you will need a part to stop door popping noise.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Samsung product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung Product. Really big and lots of space.. comes with an ice maker, which is great

    I would recommend this to a friend