Customer Ratings & Reviews
- Model:
- RT21M6215SG
- SKU:
- 5796733
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
Sleek and Spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you have to go small because of external dimensions, this is the fridge to get. With the square edges and thin walls, this fridge has a spacious inside that will fit it all.
I would recommend this to a friendSatisfied, Simple is better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is basic and simple. A bit smaller than the last, but the inside is much more practical. Bought washer,stove. microwave and washer all at the same time. service and installation, great.
I would recommend this to a friendThe best !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service!!! Having to come back as we were not ready for the delivery
I would recommend this to a friend- Pros mentioned:Ice maker
Hallelujah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a missed first delivery window, the second delivery was on time. The actual installation including a water line was done in about 30 or 35 minutes, a lot faster than I expected. The Samsung refrigerator takes up about the same amount of space as our 24 year old GE that was being replaced. The interior space is much larger than our old fridge. It looks virtually empty with the food on hand at delivery. The automatic icemaker seems to be working flawlessly.
I would recommend this to a friend Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a good price for a quality product and name brand. I believe I am going to get a lot of years and use out of this, especially with the girls I have who are always in the refrigerator.
I would recommend this to a friendGood size for condo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a side by side which was to large for the opening in the kitchen. The technicians removed the original one and replaced it with this configuration. They did an excellent job.
I would recommend this to a friendGreat quality for value
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Had it for 3 yers+ and still runs in great conditions.
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator/freezer has fully lived up to my hopes. Some reviews mentioned it is noisy, but I haven't experienced that at all. And the Best Buy delivery was prompt, professional, helpful and friendly.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product...I am in love with it...recomended!!!
I would recommend this to a friendThis fridge can save energy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.UP - Energy saving since it has twin temp zone Down - Layout of freezer is not idea that causes lose of space at the door (rack too narrow and no protective mesh)
I would recommend this to a friend- Pros mentioned:Noise level, Space
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this refrigerator for our garage. It is perfect! It has lots of space and it is extremely quiet.
I would recommend this to a friend great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for price. simple and functional. no bells or whistles.
I would recommend this to a friendRefrigerator is attractive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the refrigerator, however the ice maker does not produce as much ice as my previous one did. I bit disappointed. Am having to buy bags of ice to supplement it.
No, I would not recommend this to a friend- Cons mentioned:Door reversal
Difficult to reverse the doors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reversing the doors are supposed to be easy (at least I was told when purchased it), the first carriers didn't know how to reverse the doors, then the second carriers had struggled to reverse the doors. Samsung should design better for easier reversing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi 07202018,
We appreciate you giving us a review about the Samsung refrigerator. I understand that you wanted to know how to reverse the doors.
To help you with this, I will provide you with the user manual guide for the door reversal on pages 36 to 50.
Here's a link: https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144423661
^Rainly
Noisy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find this refrigerator to be noisy I can hear the ice maker and water filling but that noise I know what it is..But I hear this noise that sounds really weird like a ding noise against a pipe or metal it’s just annoying..Makes me think it’s gonna die on me..I hope it’s a normal noise..The refrigerator seems to work fine..But I do find this noise concerning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're here to help with this, John! I actually have this link (https://bit.ly/2X1m8Sn) that has in depth information about the different noises you may hear from the refrigerator, including which sounds are normal or abnormal. ^Jecca
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has very useful features like making sounds when you leave the door open which makes you notice it and close it. It’s been a good experience having this fridge.
I would recommend this to a friendLooks great, works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It looks good and works good, no issues. Feels solid. Be aware that if you choose basic delivery you get just that - delivered and plugged in. We reversed the door ourselves.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Grant! Thank you for your insightful feedback about this refrigerator! Samsung is happy that you're enjoying it. ^Jecca
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. Excellent Service sales and delivery. I’m switching to Best Buy for my future appliances.
I would recommend this to a friendGood for my home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit. My only issue is the door does not open as far as I would like. You have to watch the crisper drawer in that side. It may hit the door when opening. No other concerns.
I would recommend this to a friendHope i win gift card
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridge love the service hope i win will buy again
I would recommend this to a friend