Customer Ratings & Reviews
- Model:
- RT21M6215SG
- SKU:
- 5796733
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Works excellent. Lots of room and smart features. Really happy with this purchase! Exceeded my expectations.
I would recommend this to a friendNo complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. Easy install. No complaints. Would recommend
I would recommend this to a friendrefrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was delivered but they did not change doors to open the right way so now they said it will cost me to have someone come back out to switch the doors to open the right way they should have done that when they delivered it . To me it was only delivered only particall because they didnt finishthe job said they were running behind & didnt have time to do it. it was not put on the order to switch the doors but than again he didnt ask me or tell me about it
I would recommend this to a friendDoesn't cool enough.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the beginning, I was in love with the idea that we could use the whole thing as a refrigerator and not the top as a freezer since we have 2 additional freezers. Well, since day one I noticed I had to keep it all the way cold for it to maintain at least 39°F. It has been a year and 2 months, now the top part stays a 47-50°F. I have to keep pushing the "Power Cool" button for it to reach 40°- 42° and that is the coldest the top part will get in the refrigerator mode. After pushing the button it will reach 39°-42°. Please keep in mind that even though it's still on the "safe side" it is set to the coldest setting and that is the warmest temperature a refrigerator can be to keep your food "safe". Also keep in mind that every time you open the door, the temperature drops drastically so it can reach 60°F really fast and take a while to drop again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Veronica,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator not cooling properly. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Cooling issues with the refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Recommended temperatures:
https://www.samsung.com/us/support/answer/ANS00080450/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT21M6215SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144529379
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Noise level, Space
Great deep crisper drawers. Quiet. Lots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Nice deep crisper drawers. Deep shelving in the door, plenty of room for milk, juice, etc.
I would recommend this to a friend Good refrigerator for the money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than waiting approximately 1 month to get a new one we like the new one. First one had a dent in the lower door. Installers and delivery personal were fantastic.
I would recommend this to a friendSamsung 21.1 cu ft marvel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its simple design and space efficiency, inside and outside, makes it the best choice for my wife and me.
I would recommend this to a friendLove it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient when it comes to power and can change temparature settings.
I would recommend this to a friendVery practical refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity, need my need. The look is a bit bulky
I would recommend this to a friendFridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It's stylish and incredibly functional. I'd recommend to anyone needing this type of fridge.
I would recommend this to a friendFridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge at a great price! Very quiet and efficient!!!
I would recommend this to a friendLove the dual refrigerator/freezer for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came almost as purchased. Freezer door was slightly off the hinges when it was delivered so it doesn't close properly. That wasn't an issue when we purchased it. Glad we purchased the warranty
I would recommend this to a friend- Pros mentioned:Noise level, Size
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it.. It's was worth the wait..Very quiet. Big enough good product.
I would recommend this to a friend Great freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and fast delivery. ordered it online and they delivered it to me fast. I think it was less then a week and the deliver guys were super nice.
I would recommend this to a friendExellent Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOve this Refrigirator Unit super Quiet , and the spacing unit is pretty good , love the quality
I would recommend this to a friendJust what we wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a garage fridge but so far so good. Can’t comment on the ice maker aspect as we don’t have it set up for that but overall good fridge - for our garage.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung. Great lighting and loads of space. The unit is in our garage and struggles to keep items cold in the summer.. The freezer, well, it freezes hard!
I would recommend this to a friendthe install had to be completed from start
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the refer is good the install was crap I had to go thru and redo everything that was done with the exception of plugging it in they got that right
No, I would not recommend this to a friendAmazing fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this fridge couple months ago and I love it.
I would recommend this to a friendFlexZone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a secondary drink fridge. The main reason I purchased this fridge is due to the FlexZone option where the freezer converts to a fridge. This is awesome as a drink fridge. Can be used a main fridge also. PROS: - FlexZone CONS: - Shelf spacing is a little cramped and have to play with the configuration based on what you're planning to store in it.
I would recommend this to a friend