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Customer Ratings & Reviews

Your price for this item is $1,214.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 831 reviews
  • Rated 4 out of 5 stars

    Design flaw on shelving positions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe another reviewer mentioned this: you basically have to put your tall items on the door. Because of the slide-out pantry at the top, you cannot put tall items on the top shelf. To do so would leave you with only about 4 inches between shelves. Same problem if you move the bottom shelf up for the placement of tall items on the bottom. The slide pantry is kind of neat, but Samsung didn't put enough shelf retainer options for optimized shelf placements. I think I can live with it (what choice do I have?), but it's definitely a design flaw. Digital thermometer readouts would also have been nice, but all in all, it's a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reasonably priced refrigerator and found it at Best Buy! Beautiful looking fridge and fits perfectly in my kitchen! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT FOR SINGLE FAMILY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and also very fast cooling refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Well equipped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, functional, lots of space. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the delivery people were excellent. It was an enjoyable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this frig. It is very spacious and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very roomy with lots of shelves and storage options. It even tells you when the door is open too long! It's a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great sales people at store were awesome I will definitely go back and purchase more stuff from best buy u guys rock!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice refrigerator! Great for the price. I would highly recommend it to someone who does not need all the bells and whistles

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Big and roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This black stainless refrigerator not only has a great look but it is so big and roomy on the inside work great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good purchase so far

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After sifting through the reviews I decided to take a chance on this item, So, far so good... Easy to install and it looks nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new refrigerator purchase that we needed and had delivered to our house so we could use and Enjoy for many years ahead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why people said it doesn't get cold enough. It definitely gets cold enough for me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wow, that's great! I'm happy to see that you like your refrigerator and that we've met your expectations. We'll like to let you know that we are here for you. If you got any concerns or need assistance, please contact us via Twitter:  https://bit.ly/2pTYDc7 Facebook Messenger: https://bit.ly/2LmCR7F Support via LiveChat or Email: https://bit.ly/2z9FXFr
      or give us a call at 1-800-SAMSUNG
      ^Lizzette Samsung

  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    Good item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge and spacious. The only thing it has a weird noise.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JasminJ, we thank you for taking time out of your busy schedule leave us a review. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the noise coming from the refrigerator (https://bit.ly/3n8qeB7). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143806342) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Pros mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice, but makes a clunk sound every so often and its lights are in the front for some reason and the it's dark in the back of the fridge, so it's hard to see what's in the back. Very low cost to use. Really like the black stainless steel, no finger prints. Also feels strange to open doors with no protruding handles. The grips are in the doors '

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator and customer service was great compared to other big name retailers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprisingly has a big capacity. Love the deli tray and the ability to convert the freezer into more refrigerator space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment yet, went from a side by side to this and so glad we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung 21.1 cu ft Top-Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Unit was recommended by Consumer Reports and is working extremely well. Also, I received a $50 rebate from Com Ed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and even better price. Perfect garage fridge

    I would recommend this to a friend