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Customer Ratings & Reviews

Your price for this item is $1,214.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 831 reviews
  • Rated 3 out of 5 stars

    OK but not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed in the product. It had a freezer bigger than I expected and the refrigerator was smaller than I expected. The freezer gets too cold and ice cream freezes solid even though I set the thermostat higher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Let us assist you with your fridge's temperature settings.

      Please follow the steps in checking your fridge temperature and click the hyperlinks for further assistance.

      Samsung freezer is too cold.
      https://www.samsung.com/us/support/troubleshooting/TSG01109866/

      Should you need more assistance, please feel free to get back to us via the following options:
      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145970403 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great its been working fine ever since i got it great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice Refrigerator. Looks great in the kitchen and works well. Delivery guys were great as well.....very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Just normal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty quiet and cool can't change door left/right it's too hard open door

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. We are glad to be your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Samsung Top-Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it for long to say it is that good. So far, it meets our expectations. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to buy a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Had to replace my 20 year old one as it started leaking water .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice fridge but we needed a bigger one. This one is spacious compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect size for two

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look. Very quiet and really like the LED lights.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge broke down on me and the repairman from Sears wasn't coming out for 2 months and I need a fridge now and this one was gonna be delivered in less then a 5 days. If you got bad knees or a bad back, this is not for you. Everything on the bottom is very low. The bottom shelf you almost have to sit on the floor to get you stuff out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Raine, we appreciate you taking time out of your day to tell us about your experience. We manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143806373) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Garage Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could ask for. Highly recommended for anyone for looking for the best garage refrigerator on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't my first choice but, it was a great second choice. I would recommend if you buying a second refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but must have the space to open the doors beyond 90 degrees to get the shelves out

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the helpful suggestion, Scooter312. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, very roomy. Terrific customer service, too, when delivered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice simple fridge. Easy delivery and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is likely the rare simple fridge which is just what we wanted. No frills to break. It reviewed well by Consumer Reports. Delivery was easy because it is a reasonable size. Set up was done by a knowledgeable person and his partner. They stayed as long as we needed them for explanations, which was not too long because it is a simple fridge. They switched the opening direction of the door and hooked up the water all without a hitch. Some little plastic part did not fit on correctly so the delivery guy is going to order a new one and come back when it arrives if we want him to. Delivery guys were nice as can be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this refrigerator/freezer for about one month after delayed delivery. So far so good. Working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the purchase and the delivery personnel were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it supposed to, although freezer should get colder than +20 F

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great compliment to other kitchen appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, it matches well with my other black appliances; the inside is very roomy and the shelves can be adjusted if needed. The refrigerator noises are very low, hardly noticeable; smudges which are minimal, are very easy to clean away, with a slightly damp paper towel. I am really glad I selected this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great FRIDGE**************************************************** Will definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking fridge..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refridgerator is great but the door only has 2 shelves versus 3. So not much room for condiments.

    I would recommend this to a friend