Customer Ratings & Reviews
- Model:
- RT21M6215SG
- SKU:
- 5796733
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
Samsung 21.1 Cu. Ft Top Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for your money as well as a good looking fridge!!
I would recommend this to a friend- Pros mentioned:Size
Great refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a smaller refrigerator for the space we have in our kitchen because our double door refrigerator would not fit. This refrigerator is perfect. It is large enough to fit our needs but small enough for our kitchen. It run great and is stylish.
I would recommend this to a friend Old School
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went “old school” with my fridge this time. Loving it
I would recommend this to a friendGreat!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice Refrigerator! Happy with our purchase!!!
I would recommend this to a friendFridge review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator runs well for the two weeks that I have had it. (delivered 11/21/20) I am not liking how low you have to stoop to get the items in the bottom drawers. But other than that it is nice. I think a shorter person would find this fridge more accommodating.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks so much for letting us know what you think about this refrigerator. Your feedback is very important to us. ^Jecca
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge if you need one that is not so big and more economical!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Rogueone! Samsung is glad to hear you found a refrigerator that fits your needs! ^Jecca
Great job, Samsung!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The best refrigerator ever! Foods last longer!
I would recommend this to a friendNice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom. Shes in love with it!!!!!!
I would recommend this to a friend- Pros mentioned:Size
Lots of room.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Room for everything, especially for small family. Like the humidity controlled bins. Downside - It makes funny popping noises that I guess are normal but some are really loud. Otherwise runs quietly.
I would recommend this to a friend Awesome Frig!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Samsung refrigerator from Best Buy and sale person super friendly and acknowledgable
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, love the color. Works as advertised.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Looks good with Samsung oven. Many compliments.
I would recommend this to a friendLove it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Its wonderful pet of my brand new updated kitchen!
I would recommend this to a friendUnsatisfied and waiting.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this brand new from best buy to serve as my primary refrigerator in my newly purchased house. From the day of delivery the refrigerator did NOT produce ice and had problems with the lights staying on. A service tech came out about 2 months later and looked at it and determined it needed a new valve for the water line and that the computer board was not working properly. So after another wait of almost 2 months the technician returns and puts the new parts in. He assured me it was working properly and it would be making ice in no time. I think my problem is solved. Its new years so I was not 100% focused on my refrigerator working properly so I didn't pay attention to it that night. I woke up in the morning to find that number 1. My ice maker was not working. And number 2. The refrigerator was not cooling and all of the contents of the freezer were thawed out and the contents of the main part were all warm. So I had to open a new service ticket with samsung and discard all of the spoiled items. Now it is going to be a battle with samsung to get another service tech out to hopefully fix it this time. And let's pray that I dont need a new one because that will mean another couple months of not having a properly working refrigerator that cost me almost $1000. I would recommend steering clear of any samsung product because they lack any sort of urgency in repairing their faulty equipment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Refrigerator and realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142813266. We thank you for being a part of the Samsung family. ^Brad
Very good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice one the size and the quality ,my kids love the ice drawer
I would recommend this to a friend- Cons mentioned:Lighting
Poor refrigerator, freezer lighting
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator and freezer lights are totally unsatisfactory. The provide very poor illumination making items difficult to see items in the back of both the refrigerator and freezer. Thought the lights were put in incorrectly. Had a service call and was told thats the way it is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review of your overall experience with the refrigerator, MichaelT.
We suggest contacting us via the options below to speak with a live representative if you need further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for an apartment. Love the style of it.
I would recommend this to a friendREALLY SPACIOUS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very roomy. The compartments are very convenient.
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is everything the sales rep said it would be and I am glad I took her advice on buying it.
I would recommend this to a friendSPACEFUL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge it is very spacefull and looks very nice
I would recommend this to a friend