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Customer Ratings & Reviews

Your price for this item is $1,214.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 831 reviews
  • Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value.good quality, good sales Rep.,on time deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the party tray compartment. Looks great and works even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remodeling Kitchen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new appliances from Best Buy! Great Service...

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the space I have this is the perfect basic fridge for me. Do love the slide out draw for cold cuts etc. vegetable bins long enough to fit celery sleeve :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price, keeps everything cold.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    very quiet, deli/meat tray doesn't open easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, deli/meat tray hard to open unless door is open all thE WAY, DELI TRAY IS SMALL AND IS AT THE TO OF THE FRIG. HARD TO SEE WHAT IS IN THE TRAY BECAUSE THE FREEZER IS IN THE WAY. iCE MAKER GOOD

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great but does the job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good fridge if you need a second one. I wouldn’t purchase for my main fridge. Does not keep sodas and beer cold enough even on Max settings. It’s an ok deal I would a lot more better options out there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps food cold, keeps drinks cold, looks like a big silver robot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! We get lots of compliments on it and it has lots of room for food storage. Would recommend paying for installation. Best Buy told us they would put it in the kitchen even if we didn’t pay for installation, however when it was delivered they refused to put it inside and left it for us to move in ourselves and we ended up denying it. It’s really easy to dent the front panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great. Will but again from the outlet store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple, basic fridge that does what is expected. Cheaper model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a beautiful color; fast delivery, very low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the price and love the effectiveness of our new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my new Samsung refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great refrigerator for the lower level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this for a month but seems to be working fine and gives us the extra refrigeration and freezer space we needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cord is short

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hard to switch the door, opening direction on it, the chord is too short on this Refrigerator. Make sure you measure how much cord you need to plug it in where you need the refrigerator to sit  and the doors show fingerprints horribly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Keeping your refrigerator in tip-top shape is really important. Let's get the information you need to ensure your fridge stays in pristine condition.

      The link below will help you maintain your refrigerator both internally and externally. Please check "Refrigerator cleaning tips" to learn more and see any topic that piques your interest.

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146945584) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 4 out of 5 stars

    An excellent refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly as described. A new experience as the Covid crisis prevented examining it in stores and they were in short supply in this time frame. All was great except the hookup to the water line was included but locked inside and was not discovered until after it was installed requiring some additional fittings which were not needed. They should have been mounted outside or at least a note on the back saying that they were inside. Split shelves with for each half would have been preferred as this would allow height adjustments for accommodate more bottle heights.

    I would recommend this to a friend
  • Cons mentioned:
    Lighting

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights in freezer and fridge compartments look great in the store but when you fill up the refrigerator, it's a different story. Only the front part of the fridge is lighted while the rest of the shelves are dark. The instructions on how to operate the ice-maker are confusing; and there's no information on how to use the humidity control settings for the vegetable bins. The temperature for the items on the door is poor.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there RayP, I understand you are having some concerns with using some features like the humidity controls in your Samsung Refrigerator and understand how flustering learning a new machine can be. i have some helpful information that will explain the ins and outs. See link below:
      https://www.samsung.com/us/support/answer/ANS00081522/
      If you need any assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143406854. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! No complaints. I love that it still has an ice maker in the freezer portion

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean design and look with lots of interior space. Love the optional ice maker. Left our out since it’s a break room fridge so we had more space for folks to utilize. Def recommend!

    I would recommend this to a friend