Customer Ratings & Reviews
- Model:
- RT21M6215SG
- SKU:
- 5796733
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
Fridge review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When delivered it had a dent & scratch on the front door.
I would recommend this to a friendnew fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good fridge,fit perfectly where we put it, keeps food good and cold
I would recommend this to a friend- Pros mentioned:Size
Nice look!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item has a nice over all look to it. It's also a great size.
I would recommend this to a friend - Pros mentioned:Size
Sharp refrig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Nothing fancy but bigger than I thought it would be.
I would recommend this to a friend Look for another fridge.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge broke almost instantly and Samsung tech support is borderline useless. Best Buy, however, replaced it no problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, Phil.
Thank you for letting us know your fridge is now replaced and working. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Excellent refrigerator the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the appearance ot the frig and the interior as well..
I would recommend this to a friend- Pros mentioned:Size
Awesome fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is pretty large, but it got cold right away. We love it!
I would recommend this to a friend - Pros mentioned:Size
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used as a backup fridge in garage, works well, no problem.
I would recommend this to a friend Problem with Refrigerator after 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only owning for 6 months we have a chemical odor in the refrigerator. It is so sad we cannot use. So far have not received any help from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KarenS,
We understand how you feel regarding this fridge. We are here to assist you.
Please see page 45 of the user manual for steps to take when the fridge is making an unwanted odor.
https://downloadcenter.samsung.com/content/UM/202310/20231010182145012/DA68-03570A-16_EN_MES_FR.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148303193), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Ice maker
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with nice interior lighting. We like the ice maker too.
I would recommend this to a friend - Pros mentioned:Size
Great fridge for my family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and it is perfect size for my family.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for making the Samsung family a part of your family, Janise. ^Lo
Fridge has no filter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize this fridge has no filter - the ice cubes taste horrible and my drinks smell. I guess this goes back to my water supply and not the fault of the fridge but I wish salesman had pointed out to me there was no filter.
No, I would not recommend this to a friend- Pros mentioned:Ice maker
Nice clean look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean front. Inside ice maker in freezer is handy.
I would recommend this to a friend Best fridge I have ever had
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old fridge that I bought at Best Buy 23 years ago finally died. I went to Best Buy and Braintree and the salesman was excellent and helped us pick out our next fridge with an icemaker. This fridge holds tons of food and a sharp looking.Very happy with the Best Buy team
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am so totally satisfied with this refrigerator. It has worked from the moment it was plugged in. Will never invest in a Frigidare product again. Should have known better and gone with Samsung in first place. Can never go wrong with Samsung
I would recommend this to a friend- Pros mentioned:Size
Nice refrigerater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made and efficient. Overall size is goid
I would recommend this to a friend GETS HOT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inbetween the fridge and frezzer was super hot when I first pluged it in. So hot i was worried about the weather stripping melting. I called samsung support and they said wait 24 hours so I did and it was no longer hot. Yesterday I go to load grocoies for the first time (so the door was open for about 10 or so mins) and it got very very hot again. Doesnt seem safe. Cant get in touch with best buy store by phone and have had busy weekend every weekend since delivered so now im out of return window. Customer support doesn't thelp they say to take it up with the store but you can not even call them.
No, I would not recommend this to a friendBad smell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this refrigerator after having it for a couple of weeks. The refrigerator started to smell like death. No water was hooked up to it. I threw out all the food that I had in there thinking that was the problem. I am very disappointed in this product.
No, I would not recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother love the fridge. She was so surprise when it got delivered to her house. The delivery guy was very helpful and did a great shop setting up the fridge for my mother
I would recommend this to a friend- Cons mentioned:Door reversal
Oopps!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer door was damaged somewhere up to including delivery in my kitchen-(8) noticeable to small dents. Liked the style though didn't quite fit the space, so exchanged for counter depth unit.
I would recommend this to a friend