Customer Ratings & Reviews
- Model:
- RT21M6215SG
- SKU:
- 5796733
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
It's exactly what I ordered.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the right size, I just was not happy that I had to wait 3 weeks for delivery. I ordered white and was told they are fazing out the color white. My other appliances are white so I didn't want a different color for my refrigerator. I'm happy with the refrigerator overall.
I would recommend this to a friendnoise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is good refrigerator, but it is too noisy,. so..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! I'd love to help you with your fridge. Please get in contact with us so we can find a solution to the symptoms of your unit:
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Rafael
Awesome fridge
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless. You can use magnets on it. Love the light in the freezer. Ice maker has to be turned off when tray is full will not automatically turn off.
I would recommend this to a friend.You need it Best Buy has it/
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased so many major appliances, cell phones, items for my computer and more. Best Buy is the only company that you can find everything with the helpful and wonderful sales associates.
I would recommend this to a friendBest Buy True to Their Name
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price and service delivered in a few days where other place were months costing more with no ice maker delivery and setup personnel were the Best 5+ stars for them
I would recommend this to a friendClean look
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how smooth the finish is on this refrigerator. Hidden handle and smooth front looks cleaner than some of the other brands in the same price range.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed you can no longer put milk upright in the fridge itself. It must go in the door shelving. Seems to be the norm for newer fridges.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time out of your busy day to share your feedback with us, Mcgrillstud. ^Lo
Entered summary below. Dumb questions.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy design. Drawer under freezer eliminates opportunity for an additional shelf. If you adjust shelf, only have about 4 inches space. Best buy truck broke down further delaying delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. ^Lo
My new refrigerator freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator freezer I like that there are two separate cooling systems one for the freezer one for the refrigerator it looks good and works great
I would recommend this to a friendNice Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave 3 stars, but not because of the refrigerator. I absolutely love it. The 3 stars are based on my delivery experience. I scheduled my delivery for 5/8 between 7:30 a.m. and 12 p.m. I set the old refrigerator out and waited with my door open until 9 p.m. and did not receive 1 phone call. I had to reschedule and wait until the 14th. After speaking with 2 customer service representatives, no one could tell me why. I had to throw food and condiments away. Again, I absolutely love the refrigerator.
I would recommend this to a friendGood fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge but the outside is more plastic - like than stainless steel. Lights inside are LED and very nice! Overall very good!
I would recommend this to a friendbeautiful and sleek appearance but very noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love black stainless steel and hidden door handle. Both compartments keep food cold. Very loud knocking noises and gurgling sounds are very annoying.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hi Misskitty, we understand your concerns with the refrigerator. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Rosi
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually going to call for a service call. Fridge is making all kinds of popping noises. Can't figure out how to turn off ice maker. Turned off switch but still keeps going.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CKL1,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator has popping noises and for giving some confusion on how to turn off the ice maker.
I highly recommend visiting these links for basic troubleshooting steps:
Understand the noises coming from the refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
To disable this function, press and hold Ice Maker for 3 seconds. You may refer to this link on page 30.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144264271
Thank you for choosing Samsung. Have a great day.
-Trisha-
2nd refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The process was right on. Had to wait for the refrigerator because of no stock The delivery guys were great and pickup after themselves
I would recommend this to a friendGreat Associate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a great product but the best part is the associate that helped me with the purchase. She was well informed and extremely friendly.
I would recommend this to a friendNice. It looks good and works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It always looks good, the black stainless finish is easy to keep clean. My one disappointment is that the shelves are not more adjustable.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door shelving is less functional than our 15yo fridge but otherwise really happy with it. Makes ice fast, cools even faster. Good buy!
I would recommend this to a friendRefrigerators
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new frig.the geeksquad did a fabulous job staring it up and explaining its functions.
I would recommend this to a friendPoor interior design, limits shelf configuration.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consulted BB store to about problem, not resolved. Freezer issue.
No, I would not recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the settings that allow the freezer to turn into fridge or to turn off fridge and freezer without having to unplug the unit. Has a lot of great features and looks great
I would recommend this to a friend