Customer Ratings & Reviews
- Model:
- RT21M6215SG
- SKU:
- 5796733
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.
This summary was generated by AI based on customer reviews.
New time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I purchased a home in January and needed appliances. We have loved all the features of this product
I would recommend this to a friendGreat Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the way it keeps my fruits and veggies looking and tasting fresh. Lasts me longer than my older fridge.
I would recommend this to a friendHaven't had it a month . . . .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's what I expected. Ask me again in 8 years.
I would recommend this to a friendBrand response from Samsung
Posted .We believe in building quality products and making every effort to meet all customer expectations. Thank you for choosing Samsung. ^Lena
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great smaller than expected but does it job and keeps my food fresh
I would recommend this to a friendSamsung 21.1 inch Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had my refrigerator for a week, but it’s working pretty good.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fridge. They got installed in 10min flat. Great service.
I would recommend this to a friendjust bought so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought three appliances this is the second and it works like stated very good at this point (very happy so far)
I would recommend this to a friendEfficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery time, installation and geek squad men were excellent.
I would recommend this to a friend1 day!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this 1 day and panel went !! Called Best Buy they sent a new one however I have issues with this one I’m going to another brand.
No, I would not recommend this to a friendFits our family size for easy use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had little time to use the refrigerator but after stocking it, it will be a good fit.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to do with no issues,.............................
I would recommend this to a friendExterior looks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator looks great and it matches the dishwasher we purchased. Btw is keeps the food cool as expected
I would recommend this to a friend5Star Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works perfectly. Cold, roomy, and convenient.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice & good size for a second refrigerator in the garage.
I would recommend this to a friendRefuse to close shut Fridge!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase! This is the worse refrigerator ever! I have had reps out here twice due to the fridge opening! Several cartons of milk gone bad later same issue! I
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MyBaby,
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. Your feedback helps us to understand where we can take steps to improve our product and service.
I have shared a Samsung link below that will help with your concerns with the refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144518700
Leo
Large family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these for our large family. Works great.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator keeps food in cold and fresh
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent state of the art appliance. My wife loves the finger proof metallic like finish.
I would recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice looking, but the inside door shelves are very narrow especially in the freezer. The bottom shelf space is also small. You have to raise the shelf just to fit milk/soda bottle on it, which makes the other shelves very close together.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Soulshine48.
We apologize that your experience with the Samsung Refrigerator was less than ideal, and it does not meet your expectations. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.
I am sharing this link about "Tips for an Organized Samsung Refrigerator": https://www.samsung.com/us/support/answer/ANS00084845/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144789013
Have a great day.
Melardo
The measurements are wrong !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My cabinet was cut 1/2 to fit refrigerator. When delivered the measurements were wrong by 3/4 inch company could care less when I contacted them .
No, I would not recommend this to a friend