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Customer Ratings & Reviews

Your price for this item is $1,214.99

Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone, frequently praising its ice maker and quiet operation. Many appreciate the fingerprint-resistant design and easy-to-use features, while some noted the interior lighting could be improved and that door reversal presented challenges for a few users. The FlexZone feature also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 831 reviews
  • Rated 5 out of 5 stars

    Great size and utilization of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this as garage fridge. We love the flex zone options for when we have parties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lightning keeps food cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge bright led lights.Great feature option to use freezer as a fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the old school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad they had the old school fridge with the new school twist! Love it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I love the modern retro feel of this refrigerator too, Phildo! Thanks for the 5 stars. ^Jecca Samsung

  • Rated 1 out of 5 stars

    Non working refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refrigerator out of box from store, when it was delivered it did not work

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MichelleR,

      We are here to help you with your experience with this Samsung refrigerator model.

      I have shared a Samsung link below that will cover the basic troubleshooting to get your refrigerator working.

      Cooling issues with Samsung refrigerator or freezer:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145306561 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Best second frig

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung flex! Works perfect for our second frig

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the money! Looks Sharp too. Led lights inside are bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Keeps my fruits and vegetables fresh. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both devices I bought is working in excellent level of satisfactory!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad delivery service , if they damage your property, your on your own...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store and check what can be done with the damage on your property by the installation.

      Have a great day.

      -Ernest- Samsung

  • Rated 4 out of 5 stars

    White Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Samsung. Works and performs like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator. Love the features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it a little over a week but love the refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you're loving your new refrigerator! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best refrigerators we have owned. Delivery was awesome and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator functions optimally. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung’s are always a hit. Nice size fridge and works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very roomy and keeps items cold! Very satisfied!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery damage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged during delivery with no replacement available. Look elsewhere for appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, don't hesitate to get in touch with our
      BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Reference Number: 1144790704

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Good value, delivered on time. Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, delivered on time. Excellent service. Thanks

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It is great to hear from you. Thank you for choosing Samsung! ^Michelle Samsung

  • Rated 4 out of 5 stars

    Great, looks sleek, and works amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and Geek Squad did an amazing job installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice frig

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like this refrigerator inside and out outside clean nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secondary refrigerator freezer and functions as designed.

    I would recommend this to a friend