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Customer Ratings & Reviews

Your price for this item is $1,249.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 942 reviews

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Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase for its showcase door, quiet operation, counter-depth size, and design. Some customers have concerns about the ice maker noise, lack of adjustable shelves, compressor issues, and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 942 reviews
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having a house built with a gourmet kitchen and needed a fridge that would go with the other built in appliances and this fits in nicely. I love that it is counter depth without having handles that stick out. It looks built in too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge. Looks elegant and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. The LED lighting is nice and bright. The through door allows you to either grab essentials like milk and condiments.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Good but can be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a counter dept fridge and hence this was the way to go. I was debating between the 4 door one and this one. I like the showcase and it's very useful to keep your most used stuff in showcase. It is not smudge proof so that is a draw back. And no door handle so it's a challenge when you are handful and try opening the door, but it's sleek with no handles protruding outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the side-by-side style. The refrigerator double door works great at keeping the cold in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to limited space in our kitchen, we had very few options. Very nice to have found this Samsung refregerator one that fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a replacement fridge for our kitchen. the dual action door to allow full versus front display access is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works and looks great. Only issue is you can't open the door fully if you have an enclosed spot to place the fridge in.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a lot of research and finally settled on this counter-depth option. Nothing negative to report. Quiet, efficient, versatile. There is not as much space as a full-size option, but that's simply a matter of physics...they optimize every inch there is to use. Good fridges are tough to find. Believe the hype on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think we ever got our points added to our best buy account for this product. It's been over a month since we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Reliable refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator it has a lot a nice features can make ice in 10 minutes the led lightning looks great the compartments are heavy duty and because is fingerprints resistant my kids fingers aren’t all over the fridge can you imagine having 5 kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect for small kitchens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gallery door is very nice for accessing milk and condiments fast, but the drawers are not height adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked fridges for over a year and finally settled on this one. Glad I did. Have had it about a month now and still getting used to it. It is good on energy use which is very important since we live off the grid. Like the showcase and it would be really useful for someone with kids around. Very pleased with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Counter Depth Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a counter depth refrigerator with a modern clean look, the Samsung refrigerator is an excellent choice. Very happy with the refrigerator with settings for frig, freezer, warnings on leaving door open, etc... Ice maker is a little slow when compared to our older frig, but we love the clean modern look.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good fridge/open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the fridge delivered delivery guy set it up. Had it start making ice to find out when I have it selected for cubed ice it would give me crushed ice call Samsung because there was an open box item and still warranty by Samsung they sent the repair guy and he replaced the ice maker now the cube ice and crushed ice function work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a whirlpool Gold series and had 4 warranty calls in first year of ownership. Bought this Samsung and man it's a lot quieter and there is plenty of room for the size. We are a family of 5 and it works well for us. Showcase is great for kids grabbing drinks or condiments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refridgerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refridgerator! In particular, stainless finish is much nicer than on others.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door
    Cons mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    Very practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showcase door is the best part, the shelves are not adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GE Profile counter depth french door refrigerator (only 8 years old and cost almost $2800. new) died on Dec 19th, 2016. We called a repairman and the compressor was gone. The repairs would be over $1000. so we decided to buy a new refrigerator. With the holidays approaching we needed a new refrigerator fast. My husband and I went to Best Buy and I thought I wanted another french door refrigerator. My husband, however didn't. He has always complained about the lack of room in our french door refrigerator and how it ran all the time. I was tired, and tired of looking so I agreed upon the side-by-side. I am so glad I did! Although the side-by-side is the same dimensions, the layout is 10 times better. The door holds an amazing amount of stuff and you can see what's on both sides depending on which door you open. It's the showcase model. We love that we finally have ice and crushed ice back in the door. Our GE Profile only had water. The only drawback is that the door is heavy after you fill it. You just need to get used to it. Don't slam the door.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actual cubic is a little smaller than we'd prefer but the overall appearance and design is very nice. We love the color and we especially love the showcase door, although a little gimmicky. This fridge went on sale 2 weeks after we bought it and Besbtbuy was kind enough to give us the price match. Hope it lasts as long as our old one.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the "showcase" feature of this model. The fact that it is counter depth with no handles gives us a lot more room in our kitchen. The black stainless is nice, no stainless steel polish needed. Overall I would recommend this product.

    I would recommend this to a friend