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Customer Ratings & Reviews

Your price for this item is $1,249.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 942 reviews

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Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase for its showcase door, quiet operation, counter-depth size, and design. Some customers have concerns about the ice maker noise, lack of adjustable shelves, compressor issues, and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 942 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool Samsung Refrigerator with removable bins and very good showcase.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks good and is great for my small space. My only complaint is that the ice maker capacity could be larger. The door bins hold a ton and it is very convenient. Would definitely recommend for small spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 3 out of 5 stars

    Short life span

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the counter depth fridge and like the showcase door. But after about 2.5 years it’s having a hard time cooling to the proper temps. Temp display on freezer door is showing -8 yet food items are not completely frozen. I should have known better than to buy a Samsung appliance. They don’t seem to have any longevity. I shouldn’t have to repair/replace in this short of time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, crzypeacher. Here is a link that will assist you in getting this unit cooled properly (http://bit.ly/2Zlod7I). We hope you find it beneficial! ^Lo Samsung

  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It has a little less square footage than our old fridge but utilizes space better. The LED light is great and it's very quiet. The only downside is getting used to the showcase versus inner case door. It's a great feature that makes it handy to get commonly-used items but you have to get used to remembering if you are opening the inner or outer fridge door. One requires a tug while the other just a gentle pull. If you mix up the order you can end up hitting yourself accidentally. It will get better once we're trained. The produce bins have convenient tops that fold down without pulling or pushing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not be disappointed. A simply awesome refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator we have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has all the options we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a nuclear family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, with so many cubbies to organise the food and enough space for the bottles. The showcase helps you easy access with immediate items.Love seeing this in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Samsung refrigerator would recommend to friends

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room Fits nice in cabinets too. Takes a few seconds for ice to exit out of door so be patient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is compact but with a modern look unit. The outer door is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent looking product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best looking fridge I've every own. Delivery was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge,worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fit perfectly in my kitchen. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It's spacious, contains perfect storing for our fruits and veggies and we love the showcase feature. It's also super sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase we have made for our kitchen! It is quiet, efficient, and beautiful. We love the showcase, especially in the mornings when everything we need for breakfast is right there!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish and practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the home.lots of space and compartment

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Very sleek and modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very sleek and contemporary looking refrigerator. I was looking for counter depth and this was the right fit. My only issue is coming from French door to a side by side you lose open space. Overall, it's a beautiful frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge for a busy family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It is the Cadillac of fridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience. Would buy from Best Buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    great product at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a counter depth frig at our new home. Reviews of this one were good and the pre-Christmas sale price was just right. Have enjoyed the special features.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this product and it is great. For a smaller capacity fridge it is very spacious. Would recommend to anyone who is shopping for new refrigerator

    I would recommend this to a friend