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Customer Ratings & Reviews

Your price for this item is $1,199.99
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The comparable value price is $2,399.99

Customer reviews

Rating 4.5 out of 5 stars with 942 reviews

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Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase for its showcase door, quiet operation, counter-depth size, and design. Some customers have concerns about the ice maker noise, lack of adjustable shelves, compressor issues, and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 942 reviews
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very spacious and efficient worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 4 out of 5 stars

    Loving the refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the refrigerator. Reduce my purchase of water bottles as well as love the showcase door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just not a fan of stainless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this refrigerator a week and then exchanged it for a white Samsung. It was very quiet and everything worked great but this was my first time to have a stainless appliance and I'm not a fan. I couldn't keep it looking clean. Also, INITIALLY I loved the door in door but the one I replaced it with doesn't have that feature and I don't miss it at all. Actually I think it uses a lot of the interior space. If you like stainless this refrigerator is very good looking and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Looks amazing as well. Plenty of space to store food.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung Refrigerator. It is sleek in design and I love the door in door feature!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Looks and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it,not noisy at all,no problem with ice or water.Everything working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get this fridge after exchanging our original due to an error our contractor made in sizing! This countertop depth fridge has great storage space and we are LOVING the metal cooling system and showcase feature! It’s more than we wanted to spend originally but believe it’s worth the price tag! Just praying we don’t start to have issues with the ice maker as others have stated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get tons of compliments on this fridge. The showcase is such a great feature. Easy access to my creamer in the morning.. and bottle of wine in the evening :) Lots of space for it's size.. only small issue is ice cubes often come out crushed.. but when I select crush and select cubes again it usually does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great fridge ! Fits perfectly in my small kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Compact, quiet and fits perfectly in my small kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Showcase door

    Rated 3 out of 5 stars

    3rd time a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for it is good. I can only give it a 3 right now as the first one had a noise like a jackhammer and to be replaced. The second one had to be returned due to the water line freezing when the ice was running. Right now th third one has been solid. We love the showcase door and it works great for the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Perfect for my condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The counter depth combined with the handless design is perfect for my small kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality better than most, heavy doors but easy to operate, somewhat reminiscent of commercial grade unit. Good relative counter depth. Runs quieter than our failed 2015 LG. Warranty much better - clearly states 10 warranty on compressor vs LG's poor warranty and high cost to repair the compressor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cabinet Depth value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a cabinet depth refrigerator is discouraging and expensive. The Samsung Showcase is well designed, with maximum interior space. The double doors make it convenitnet to access the frequently used items. (and its light weight is great for kids.) The Best Buy price resolved the expense concern. A great addition to our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked flawlessly. Best Buy sales and delivery personnel were excellent. Service before and after delivery were exceptional. I wish the height of the refrigerator was about one inch lower. That could be achieved by probably reworking the door hinge and lowering the plastic material used to cover the top of the hinge. My refrigerator opening like that of many home owners is slightly over 68 inches.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love way looks and what it does keep our food at right temp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality but water dispenser features are iffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge seems to have been made with quality material. I love the food showcase feature. The shelves are all glass which is a big plus. The cabinets and the food showcase are made of plastic but they look crisp and sturdy. However the water dispenser is slow and ice maker tastes like plastic (unsure if it being new is the cause).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refridgerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read plenty of reviews about how everyone has had problems, but if you read the instruction manual and make sure you follow the instructions you should have no problems!! The only thing I am not sure about from other reviews is if the automatic ice maker will stop when it's full!! I shut it off after it's almost full and turn it back on about halfway down!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and enough for two people. We had a very large when we were living four people in our house.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fridg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except the ice machine tends to crush ice even when the cubed option is chosen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third door feature is a plus...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not make enough ice and the water splashes every where when you try to fill a glass that is full of ice because it comes out really fast.

    No, I would not recommend this to a friend