Customer Ratings & Reviews
- Model:
- RS22T5561SG/AA
- |
- SKU:
- 6397591
Customer reviews
Rating 4.4 out of 5 stars with 315 reviews
(315 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 21.5" touchscreen Family Hub for its innovative features such as kitchen organization, calendar, cooking plans, smart home control, voice assistant, and photograph slideshow. They appreciate the spacious interior, counter-depth design, and ease of use. However, some customers have concerns about the slow ice maker, fixed shelves, and limited warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New Fridge with Touchscreen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent, exactly matching our espectation
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More room than I expected. Holds all of my groceries easily. Fit into my tiny door too which is a plus. Food stays nice and cold and the ice dispenser is great. The user interface is very easy to use. I never thought I'd own a fridge with a computer on it...lol
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. Perfect size and love the screen
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Very happy with our purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! The added family hub feature is great!
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Cannot change or add languages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't change or add the language Only Spanish and English. Kind of disappointed.
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect fit for our house
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Easy to operate and connect to wifi
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good amount of space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and simple, good amount of space, easy to use
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
ok Fridge - Bestbuy messed up installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The capacity is smaller than some of the LG fridges of the same dimension Bestbuy messed up installation
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Counter 22 cf side by side refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much storage, drawers are shallow. Computer screen useful but camera view of interior limited
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Good to read your review. Organizing the fridge can be a challenge. Here are some ways how we can maximize the fridge. Please see these links for details.
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
How to properly stock your Samsung refrigerator and adjust the shelves and bins
https://www.youtube.com/watch?v=pN8js9mZrXI
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145504118) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great Looking and Family Hub with Ring Pro Bundle.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially was skeptical about Samsung Refrigerator due to some reviews, but this was the only Counter Depth which is matching the space. After 1 month, quite impressed and looks great.
I would recommend this to a friend Rated 3 out of 5 stars
Damage product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far product is Ok, but my delivery experience was terrible, product came damage and i had a hard time communicating with the warehouse and no compensation for my inconvenience and travel
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarisolS,
Thank you very much for your observation of our refrigerator and retailer. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this fridge for a year now and I absolutely love it. Never had a problem with it, thankfully. Everything is automated and thanks to the Samsung app I can control everything on it.
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Smart fridge for a smart home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Perfect for a smart home. Great for a Samsung Household
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge for my son’s new home. He absolutely loves it. The features are amazing and I could not have gotten a better gift.
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product and installation.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigator that allows for phone connectivity. The screen makes adjusting fridge settings easy and user friendly
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator owner
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator this refrigerator brings great joy to me. I love it. One of the best of Samsung has ever made.
I would recommend this to a friend- Cons mentioned:Water dispenser
Rated 3 out of 5 stars
Just ok.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves are not adjustable; there is no light in the door by the water rifle set send ice cube dispenser; not fond of the computer screen in door.
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. I am sure that you will love this product and all the cool features that are now at your finger tips. Thank you for choosing Samsung and joining our growing family. ^Brad
Rated 5 out of 5 stars
So Happy with this fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The counter depth fridge is perfect! Love the style and the family hub is bomb! I don't even care that I HAD to wait for over two months for delivery.
I would recommend this to a friend- Cons mentioned:Water dispenser
Rated 1 out of 5 stars
WORST FRIDGE EVER
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORST FRIDGE EVER!!.. MY ICE MAKER STOPPED working after 3 months, and I called them, and they want to charge an out-of-warranty payment. They even formulate their mouths to tell me I shouldn't open my freezer so much. That's why it doesn't make ice. I even asked them why does it still not make any ice when no one was in the fridge and everyone was asleep for more than 8 hours. He said it was because hot air was trapped in the fridge. THEY WON'T FIX THEIR FAULTY PRODUCT AND WILL FIND A WAY TO TAKE MORE MONEY FROM YOU. $2000 LATER AND I HAVE A FRIDGE IS NOT WORKING
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Nice appliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works well with the space, helps with family efficiency and organization.
This review is from Samsung - 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend






















