Customer Ratings & Reviews
- Model:
- RS22T5561SG/AA
- SKU:
- 6397591
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with its overall performance, size, and array of features. Many find the design appealing and the capacity suitable for their needs, along with enjoying the connectivity options and ease of use. However, some customers have expressed concerns about the water dispenser and its fingerprint resistance.
This summary was generated by AI based on customer reviews.
Nice fridge but ….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice dispenser is so weird that it’s messing the floor. Ice drops in many direction. The drawers are hard to pullout and sometimes it stucks. But overall, a nice fridge.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Chryz, I would like to congratulate you on your new Samsung Refrigerator and thank you for taking the time to post a review. I see that you have some issues with the design of you product and would like to forward this information to our design team for future products. If there is anything we can help you with, please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143514398. I would like to welcome you to our family and thank you for choosing Samsung. ^Brad
First Samsung Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving it so far! The music plays loud and clear and pictures look good!
I would recommend this to a friendNone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done, but the Alexa feature is what sets it apart.
I would recommend this to a friendToddlers love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2 yo loves it. She watch her favorite minie mouse short movies on it.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working as expected and no major complaints. It’s connectivity with smart devices is not great
I would recommend this to a friend- Pros mentioned:Design
Stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking refrigerator with lots of bells and whistles. Husever it stopped working less than two weeks so buyer beware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertG, we all know a working fridge is needed at home. We would love the opportunity to speak with you about your refrigerator to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Camille
- Cons mentioned:Water dispenser
We are amoung thousands with issues.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this April of 2023. Just over 1 year later, the icemaker is broken. It is impossible to get ice out manually without ice flying all over the kitchen. Piece of trash. Check the reviews on line and pass on this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nicole,
We want to know more about what transpires with the ice maker and would like to assist as soon as possible.
We recommend contacting our Support Team via the link below to speak with a live representative to assist you better with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Loving the new purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the organization this allows . I have a lot to learn with all that it offers in technology but so far we love it.
I would recommend this to a friendSamsung side by side 21. Cu.ft
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the refrigerator looks beautiful in my new kitchen. Match my other kitchen appliances.
I would recommend this to a friendAwesome refrigerator and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding. We love our new refrigerator. Delivery was right on time and professional
I would recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t connect the refrigerator to the Samsung account, it just keeps telling us that we must accept the terms of service, and we have done that multiple times on multiple occasions. Can’t get support either
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to provide you with a hassle-free experience using your refrigerator, JosephW. Let us help you.
If you are experiencing issues connecting to SmartThings, please click the link, follow the hyperlinks, and watch the embedded video for helpful tips.
Connect your Samsung refrigerator to SmartThings:
https://www.samsung.com/us/support/troubleshoot/TSG10001565/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151276283 in your message so our team can locate your information.
Have a great day.
-John
Love this refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung side by side refrigerator, freezer has a lot of storage
I would recommend this to a friend- Pros mentioned:Features
Love love love my samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new fridge. Its so high tech its taking me a little bit to figure it out. I love all the feature. I love how it will make a shopping list of specific recipes for me and plan meals for the week. Would 100 percent recommend this frige.
I would recommend this to a friend Samsung smart fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice fridge. Made and packed really well. The quick start guide was especially helpful
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my purchase excellent fridge large capacity
I would recommend this to a friendfrudge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellen product good quality excellent customer dervice
I would recommend this to a friendGreat camara, excellent screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camara, excellent screen but the freezer is little.
I would recommend this to a friendWonderful refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and the sound quality is pretty good. Love listening to music on it when cooking.
I would recommend this to a friend- Pros mentioned:Overall performance
Love the Tech!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it about a month but it’s been great! I’m still learning some of the features but I really like the fact I can look in my fridge from the store to see if I’m almost out of milk.
I would recommend this to a friend - Pros mentioned:Overall performance
Love the refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works great it was delivered and installed with no inconvenience to me or my family. The delivery showed up when the said and the installers were very professional. Interfacing with the refrigerator was a little tough but we managed to get it working
I would recommend this to a friend
