Customer Ratings & Reviews
- Model:
- RS22T5561SG/AA
- SKU:
- 6397591
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 21.5" touchscreen Family Hub for its innovative features such as kitchen organization, calendar, cooking plans, smart home control, voice assistant, and photograph slideshow. They appreciate the spacious interior, counter-depth design, and ease of use. However, some customers have concerns about the slow ice maker, fixed shelves, and limited warranty.
This summary was generated by AI based on customer reviews.
It can cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, i thought it was not working properly and not cooling/freezing fast enough unlike established brands like maytag or amana. But it did its job in the long run. Finally im satisfied with it. The screen its just a perk
I would recommend this to a friendHope it keeps working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st one delivered ...touch pad did not work. 2nd one seems to be pk ...so far
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review about the refrigerator, HertinaH.
Should you need support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this last month and loving it already Amazing quality
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product easy to purchase online and easy fast delivery
I would recommend this to a friendBuy this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really good fridge it’s really modern and I like it
I would recommend this to a friendGreat. Does so many things
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Easy to learn the system love it. Highly recommend
I would recommend this to a friendGreat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator so far. Needed counter-depth and utilize another fridge in the garage. Great looking interface and we enjoy personalizing it. Great buy
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Samsung family Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working product. enough storage ford a family of 5. It is not finger print resistant as stated.
I would recommend this to a friend - Pros mentioned:Design
Sleek design
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how sleek the design of this Samsung family hub fridge is. Looks very modern and blends in well with my marble kitchen. Love it!
I would recommend this to a friend GREAT PRODUCT
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch TV from your fridge. See what’s inside your fridge remotely! Connect with Ring to surveil from the kitchen! SO many cool features!
I would recommend this to a friend- Pros mentioned:Overall performance
AMAZING
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best fridge I ever ordered for a rehab flip we did. I have not tested all the features but this is thing is the BOMB
I would recommend this to a friend - Pros mentioned:Features
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The multiple different functions from being able to play music to looking at the camera in the fridge on my phone are a great idea i love this
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge i ever had. The tablet is a lot nicer than i thought. I like that you could connect all appliances together on the app of your phone
I would recommend this to a friend- Pros mentioned:Size
Awesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use with lots of options. I love the screen for notes etc. Plenty of room and love the dark color! Delivery was great and will definitely buy from again
I would recommend this to a friend - Pros mentioned:Size
A Fridge that offers more value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is super good and fits nicely in the standard space.The value it offers is enormous if you are a techie and ready to explore.
I would recommend this to a friend Black stainless steel refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful and in love with the black stainless steel. Speakers have great sound quality and customization options on touch screen are incredible
I would recommend this to a friendTouch Screen Doesn't Work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.touch screen isn't working properly from day 1. It moves around on it's own.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Navigating through the control panel adequately is such a fantastic experience. Let us help!
Whenever you have issues with your refrigerator panel or Family Hub screen, like when it's not changing temperature, the good news is that the refrigerator will maintain the temperature and other settings it last had, so your food doesn't spoil. Troubleshooting the issue with your panel may be as easy as turning off Child Lock or cycling the power. Below are the links to guide you.
The refrigerator panel or touch screen is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/
Power Cycling the Screen on Your Family Hub Refrigerator:
https://www.youtube.com/watch?v=zpze25WkX4M
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145640909) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Cons mentioned:Water dispenser
Bad ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t make enough ice . The family hub also not working well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Liz66! I'd like to help with this! I have this link (https://bit.ly/318JLqE) that has what steps to take if the ice maker is not working properly. ^Jecca
- Pros mentioned:Overall performance
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the looks of this fridge. Hopefully it doesn't become outdated too soon.
I would recommend this to a friend - Pros mentioned:Features
Good produccct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is good. The smart features that come with are perfect to pair with your other smart home products.
I would recommend this to a friend