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Customer Ratings & Reviews

Your price for this item is $689.99
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The comparable value price is $2,299.99

Customer reviews

Rating 4.4 out of 5 stars with 315 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the 21.5" touchscreen Family Hub for its innovative features such as kitchen organization, calendar, cooking plans, smart home control, voice assistant, and photograph slideshow. They appreciate the spacious interior, counter-depth design, and ease of use. However, some customers have concerns about the slow ice maker, fixed shelves, and limited warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 317 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we wanted in a fridge and the hub is great for organization of monthly tasks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refrigerator!! Hope it gives a long time to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but a few drawbacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looks and perfect size except shelf spacing. Unfortunately the only place you can put falling jugs is on the door due to shelf height which is not adjustable. I can remove a shelf but that would lower my storage capacity too much.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this fridge! They are in awe with this smart refrigerator. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Good refrigerator with good features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. a lot of features included with the Samsung family hub application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD CHOICE OF REFRIGARTOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ARE HAPPY WITH REFRIGERATOR QUALITY .WE HAVE A OTHER SAMSUNG REFRIGERATOR WHICH WAS BOUGHT FROM BEST BUY 3 YEARS BACK

    I would recommend this to a friend
  • Pros mentioned:
    Features, Size

    Rated 5 out of 5 stars

    My Samsung refrig.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I ever purchased. It has more features than I expected. I was limited in size, but all it's accessories make up for it. I highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Refrigerator quality and technology Good Price. Enough space for my food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features on the family hub, and the color is awesome fits perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is what we wanted but it exceeded our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    RATING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At today I love my refrigerator. Excellent product love all the features

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The perfect fridge for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub, size and fit were perfect for my needs. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect! Does everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean lines and love the program options. Functions above expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wonderful fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, perfect for where we want it.I would recommend this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking but not great.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking refrigerator but very sensitive had issues with the screen panel had to replace it once I believe you can do much better at that price point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WellingtonR,

      Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Fun when friends see it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for all types of homes. Music is nice while cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features and the ease of using. This is definitely family friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome. . . . . . . . . . . . . . . . .. . . . . .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for our kitchen. The family hub is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Fridge ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the best refrigerator I have ever owned

    I would recommend this to a friend