Customer Ratings & Reviews
- Model:
- RS22T5561SR
- |
- SKU:
- 6397592
Customer reviews
Rating 4.4 out of 5 stars with 317 reviews
(317 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with its overall performance, size, and array of features. Many find the design appealing and the capacity suitable for their needs, along with enjoying the connectivity options and ease of use. However, some customers have expressed concerns about the water dispenser and its fingerprint resistance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More room than I expected. Holds all of my groceries easily. Fit into my tiny door too which is a plus. Food stays nice and cold and the ice dispenser is great. The user interface is very easy to use. I never thought I'd own a fridge with a computer on it...lol
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. Perfect size and love the screen
I would recommend this to a friend Rated 5 out of 5 stars
Very happy with our purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! The added family hub feature is great!
I would recommend this to a friendRated 5 out of 5 stars
Perfect fit for our house
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Easy to operate and connect to wifi
I would recommend this to a friendRated 5 out of 5 stars
Good amount of space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and simple, good amount of space, easy to use
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great Looking and Family Hub with Ring Pro Bundle.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially was skeptical about Samsung Refrigerator due to some reviews, but this was the only Counter Depth which is matching the space. After 1 month, quite impressed and looks great.
This review is from Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with 21.5" Touchscreen Family Hub - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Cannot change or add languages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't change or add the language Only Spanish and English. Kind of disappointed.
I would recommend this to a friendRated 4 out of 5 stars
ok Fridge - Bestbuy messed up installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The capacity is smaller than some of the LG fridges of the same dimension Bestbuy messed up installation
I would recommend this to a friendRated 3 out of 5 stars
Counter 22 cf side by side refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much storage, drawers are shallow. Computer screen useful but camera view of interior limited
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Good to read your review. Organizing the fridge can be a challenge. Here are some ways how we can maximize the fridge. Please see these links for details.
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
How to properly stock your Samsung refrigerator and adjust the shelves and bins
https://www.youtube.com/watch?v=pN8js9mZrXI
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145504118) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Rated 3 out of 5 stars
Nice looking but not great.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking refrigerator but very sensitive had issues with the screen panel had to replace it once I believe you can do much better at that price point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WellingtonR,
Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this fridge for a year now and I absolutely love it. Never had a problem with it, thankfully. Everything is automated and thanks to the Samsung app I can control everything on it.
I would recommend this to a friendRated 5 out of 5 stars
Great product and installation.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigator that allows for phone connectivity. The screen makes adjusting fridge settings easy and user friendly
This review is from Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with 21.5" Touchscreen Family Hub - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Water dispenser
Rated 3 out of 5 stars
Just ok.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves are not adjustable; there is no light in the door by the water rifle set send ice cube dispenser; not fond of the computer screen in door.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. I am sure that you will love this product and all the cool features that are now at your finger tips. Thank you for choosing Samsung and joining our growing family. ^Brad
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge for my son’s new home. He absolutely loves it. The features are amazing and I could not have gotten a better gift.
I would recommend this to a friendRated 5 out of 5 stars
So Happy with this fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The counter depth fridge is perfect! Love the style and the family hub is bomb! I don't even care that I HAD to wait for over two months for delivery.
This review is from Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with 21.5" Touchscreen Family Hub - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator owner
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator this refrigerator brings great joy to me. I love it. One of the best of Samsung has ever made.
This review is from Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with 21.5" Touchscreen Family Hub - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Smart fridge for a smart home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Perfect for a smart home. Great for a Samsung Household
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Awesome Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design is sleek and modern. The black stainless steel looks great in my white kitchen. I decided to go with the counter depth version and I was a little bit hesitant. After using it for a few weeks, it definitely has plenty of room inside and the fit inside the kitchen looks really good. Everything about this refrigerator is amazing. The water and ice maker work perfectly. The family hub is a fun and useful addition. A must buy!
This review is from Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with 21.5" Touchscreen Family Hub - Black Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Damage product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far product is Ok, but my delivery experience was terrible, product came damage and i had a hard time communicating with the warehouse and no compensation for my inconvenience and travel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarisolS,
Thank you very much for your observation of our refrigerator and retailer. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
- Cons mentioned:Water dispenser
Rated 1 out of 5 stars
WORST FRIDGE EVER
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORST FRIDGE EVER!!.. MY ICE MAKER STOPPED working after 3 months, and I called them, and they want to charge an out-of-warranty payment. They even formulate their mouths to tell me I shouldn't open my freezer so much. That's why it doesn't make ice. I even asked them why does it still not make any ice when no one was in the fridge and everyone was asleep for more than 8 hours. He said it was because hot air was trapped in the fridge. THEY WON'T FIX THEIR FAULTY PRODUCT AND WILL FIND A WAY TO TAKE MORE MONEY FROM YOU. $2000 LATER AND I HAVE A FRIDGE IS NOT WORKING
No, I would not recommend this to a friend

























