Customer Ratings & Reviews
- Model:
- RS22T5561SR
- SKU:
- 6397592
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with its overall performance, size, and array of features. Many find the design appealing and the capacity suitable for their needs, along with enjoying the connectivity options and ease of use. However, some customers have expressed concerns about the water dispenser and its fingerprint resistance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Perfect counter depth refrigerator!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had space constraints and this was one of the few counter depth refrigerators that we found at Best Buy. Glad to go ahead with this, this fit the space perfectly and had all the features we wanted for a family of 2 adults and 2 kids. The installation by Best Buy was spot on as well! The only complaint if i had to offer one is that the UI on the Family Hub is not that intuitive, but it is very helpful to have a browser, youtube and spotify on it!
I would recommend this to a friend Nice appliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works well with the space, helps with family efficiency and organization.
I would recommend this to a friendGreat appliance.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Fits like a glove. Though after few years, samsung appliance tends to have functionality issues.
I would recommend this to a friendGreat Samsung Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving my new Samsung side by side hub refrigerator. It comes with alot of apps. that I never knew of. While cooking my meals I love listening to the bluetooth on it. I can see the things that are in the refrigerator on my phone when I'm at the store so I can get what I need. It also sends my phone notifications. I love the ice maker,produces ice very fast. If you're computer savvy you'll love this refrigerator.
I would recommend this to a friendVery happy with my purchase.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and convinience product. It’s work wonderful. Everything in this product is very friendly to use.
I would recommend this to a friendSatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how this fridge has the fridge and freezer are side by side. The hub is great and very helpful. The camera inside the fridge is great because you can access it from the app when you're not home
I would recommend this to a friend- Pros mentioned:Size
Perfect size with great functionality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the fridge has been great. It was hard to find a counter-depth fridge, but thankfully, this one was available. The size fit our kitchen perfectly. While some fingerprints can show up on the doors, it is not noticeable and easy to clean. It has been easy to control and the touchscreen has been helpful. I especially like having an inventory of what is in the fridge and when it expires. I also really like being able to see and use the Ring cameras through the touchscreen.
I would recommend this to a friend - Pros mentioned:Features, Overall performance
Great refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was pretty reasonably priced for what you get. Pretty spacious inside and cool features. Looks sharp too.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Looks great! Works just like it is supposed to.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator, good size and works well. Too early to tell about how valuable the touch screen will prove to be.
I would recommend this to a friend - Pros mentioned:Design
Cute
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall nice looking conversation piece but small shelves not enough space
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. We are glad to know that you like the refrigerator despite having small shelves and not enough space. We do apologize for the inconvenience this has caused you. We appreciate your honest thoughts as this helps us improve the quality of the products we offer to our customers.
I am providing this link https://www.samsung.com/us/support/answer/ANS00084845/ for some tips on how to organize your Samsung refrigerator.
You can also check this link https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/side-by-side/pdp/rs22t5561sr-aa/RS22T5561SR_V6.pdf to know more about the specifications of the product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144365193.
-Noraina
Love this !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Purchase and recommend the Family Hub to buy from Best Buy
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Wi-Fi accessibility makes a great component to our home security system as well as being able to control multiple devices through Biggby. got this for a great deal during the memorial day sale!
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my refrigerator. It’s gives me plenty of things to do and much to learn about!
I would recommend this to a friendBest Fridge on Market
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dope Refrigerator. Very impressive. Lots of storage and adjustable shelves
I would recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drawers are tight, not a lot of room to add/remove items. The hub isn’t intuitive at all and despite our house having exceptional WIFi technology and the hub being no more than 20 ft from the router, we experience connection issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how frustrating that can be to have a refrigerator that isn't operating properly. Let us help.
Here is a link on how to properly remove the drawer of your refrigerator.
Samsung refrigerator shelf/drawer removal and cleaning guide.
https://www.samsung.com/us/support/answer/ANS00063107/
Here is a link for tips to organize your refrigerator.
Tips for an organized Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00084845/
Here is a link for troubleshooting steps to improve the internet connection of your refrigerator.
The refrigerator won't connect to the internet.
https://www.samsung.com/us/support/troubleshooting/TSG01001816/#refrigerator-has-bad-internet-connection
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146544227) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge! Very intuative and user friendly! Buy it
I would recommend this to a friendGreat except ice maker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge has been amazing. Temp options are easy to use and amazing. Roomy for the size. The screen is rather pointless, but fun. My only complaint is the speed and size of the ice maker are not ideal. If you have a family of 3 or more, the ice will run out fast!
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy great team, install and completely happy with my purchase
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is excellent The ice maker works really good,
I would recommend this to a friendNice fridge but ….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice dispenser is so weird that it’s messing the floor. Ice drops in many direction. The drawers are hard to pullout and sometimes it stucks. But overall, a nice fridge.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Chryz, I would like to congratulate you on your new Samsung Refrigerator and thank you for taking the time to post a review. I see that you have some issues with the design of you product and would like to forward this information to our design team for future products. If there is anything we can help you with, please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143514398. I would like to welcome you to our family and thank you for choosing Samsung. ^Brad