Customer Ratings & Reviews
- Model:
- RS22T5561SR
- SKU:
- 6397592
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 21.5" touchscreen Family Hub for its innovative features such as kitchen organization, calendar, cooking plans, smart home control, voice assistant, and photograph slideshow. They appreciate the spacious interior, counter-depth design, and ease of use. However, some customers have concerns about the slow ice maker, fixed shelves, and limited warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Wonderful fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful, perfect for where we want it.I would recommend this.
I would recommend this to a friend Fun when friends see it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend for all types of homes. Music is nice while cooking.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features and the ease of using. This is definitely family friendly.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome. . . . . . . . . . . . . . . . .. . . . . .
I would recommend this to a friend - Pros mentioned:Size
Perfect refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size for our kitchen. The family hub is very useful.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Fridge ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is the best refrigerator I have ever owned
I would recommend this to a friend Cannot change or add languages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't change or add the language Only Spanish and English. Kind of disappointed.
I would recommend this to a friend- Pros mentioned:Overall performance
New Fridge with Touchscreen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent, exactly matching our espectation
I would recommend this to a friend Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More room than I expected. Holds all of my groceries easily. Fit into my tiny door too which is a plus. Food stays nice and cold and the ice dispenser is great. The user interface is very easy to use. I never thought I'd own a fridge with a computer on it...lol
I would recommend this to a friend- Pros mentioned:Size
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. Perfect size and love the screen
I would recommend this to a friend Very happy with our purchase!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! The added family hub feature is great!
I would recommend this to a friendok Fridge - Bestbuy messed up installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The capacity is smaller than some of the LG fridges of the same dimension Bestbuy messed up installation
I would recommend this to a friendDamage product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far product is Ok, but my delivery experience was terrible, product came damage and i had a hard time communicating with the warehouse and no compensation for my inconvenience and travel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarisolS,
Thank you very much for your observation of our refrigerator and retailer. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Perfect fit for our house
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Easy to operate and connect to wifi
I would recommend this to a friendGood amount of space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and simple, good amount of space, easy to use
I would recommend this to a friendCounter 22 cf side by side refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much storage, drawers are shallow. Computer screen useful but camera view of interior limited
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Good to read your review. Organizing the fridge can be a challenge. Here are some ways how we can maximize the fridge. Please see these links for details.
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
How to properly stock your Samsung refrigerator and adjust the shelves and bins
https://www.youtube.com/watch?v=pN8js9mZrXI
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145504118) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t connect the refrigerator to the Samsung account, it just keeps telling us that we must accept the terms of service, and we have done that multiple times on multiple occasions. Can’t get support either
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to provide you with a hassle-free experience using your refrigerator, JosephW. Let us help you.
If you are experiencing issues connecting to SmartThings, please click the link, follow the hyperlinks, and watch the embedded video for helpful tips.
Connect your Samsung refrigerator to SmartThings:
https://www.samsung.com/us/support/troubleshoot/TSG10001565/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151276283 in your message so our team can locate your information.
Have a great day.
-John
Smart fridge for a smart home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Perfect for a smart home. Great for a Samsung Household
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this fridge for a year now and I absolutely love it. Never had a problem with it, thankfully. Everything is automated and thanks to the Samsung app I can control everything on it.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge for my son’s new home. He absolutely loves it. The features are amazing and I could not have gotten a better gift.
I would recommend this to a friend