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Customer Ratings & Reviews

$1,999.99
Save $200
Comp. Value: $2,199.99

Customer reviews

Rating 4.4 out of 5 stars with 243 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with its overall performance, size, and array of features. Many find the design appealing and the capacity suitable for their needs, along with enjoying the connectivity options and ease of use. However, some customers have expressed concerns about the water dispenser and its fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 243 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wonderful fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, perfect for where we want it.I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun when friends see it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for all types of homes. Music is nice while cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features and the ease of using. This is definitely family friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for our kitchen. The family hub is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome. . . . . . . . . . . . . . . . .. . . . . .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Fridge ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the best refrigerator I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Fridge with Touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent, exactly matching our espectation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking but not great.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking refrigerator but very sensitive had issues with the screen panel had to replace it once I believe you can do much better at that price point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WellingtonR,

      Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More room than I expected. Holds all of my groceries easily. Fit into my tiny door too which is a plus. Food stays nice and cold and the ice dispenser is great. The user interface is very easy to use. I never thought I'd own a fridge with a computer on it...lol

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Perfect size and love the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with our purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! The added family hub feature is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cannot change or add languages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't change or add the language Only Spanish and English. Kind of disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for our house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Easy to operate and connect to wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good amount of space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple, good amount of space, easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok Fridge - Bestbuy messed up installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is smaller than some of the LG fridges of the same dimension Bestbuy messed up installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Counter 22 cf side by side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much storage, drawers are shallow. Computer screen useful but camera view of interior limited

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there.

      Good to read your review. Organizing the fridge can be a challenge. Here are some ways how we can maximize the fridge. Please see these links for details.

      Tips for an organized Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00084845/

      How to properly stock your Samsung refrigerator and adjust the shelves and bins
      https://www.youtube.com/watch?v=pN8js9mZrXI

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145504118) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for a year now and I absolutely love it. Never had a problem with it, thankfully. Everything is automated and thanks to the Samsung app I can control everything on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Damage product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far product is Ok, but my delivery experience was terrible, product came damage and i had a hard time communicating with the warehouse and no compensation for my inconvenience and travel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarisolS,

      Thank you very much for your observation of our refrigerator and retailer. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Just ok.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are not adjustable; there is no light in the door by the water rifle set send ice cube dispenser; not fond of the computer screen in door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. I am sure that you will love this product and all the cool features that are now at your finger tips. Thank you for choosing Samsung and joining our growing family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge for my son’s new home. He absolutely loves it. The features are amazing and I could not have gotten a better gift.

    I would recommend this to a friend