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Customer Ratings & Reviews

Your price for this item is $1,665.99

Customer reviews

Rating 4.4 out of 5 stars with 1471 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 21.6 Cu. Ft. French Door Refrigerator as spacious, with an ideal size that accommodates their needs. They appreciate the French doors and bottom freezer design, as well as the ice maker and adjustable shelves. However, some customers have concerns about the noise it makes and the condensation that occurs inside the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,470 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    talk about nice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful and spacious fridge, with all the amenities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep Getting Pestered To Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep Getting Pestered To Review this item so this is a review of the item. It is a fridge. It keeps things cold. When you leave the door open it beeps at you. It does not refill itself.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      A magically refilling refrigerator would definitely be the best thing ever. We're glad to hear you're satisfied with the refrigerator even though it doesn't refill itself. ^Jecca Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great for apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits great in small spaces for an apartment. Cools well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st bottom freezer i have had, and I like it better then a top freezer. so far it is working great. I like the chime when the door is left open. No ice maker and from the reviews I read before buying it I am glad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung Refrigerator . Delivery was f

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung refrigerator arrived on time... it is beautiful... looks great in our kitchen. The delivery men were efficient and quick., Alton was very polite.. they took away The old refrigerator..we will enjoy our new refrigerator for years to come... we will buy everything from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent product for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable for us to use - spacious for our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with my sales advisor, his knowledge, thoroughness and followup. The Samsung Refrigerator has all the important features as well as being a handsome addition to the kitchen. My experience with your 3rd party contractors, however, doesn't fare as it should -

    I would recommend this to a friend
  • Pros mentioned:
    French doors

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to adjust to the french doors. But love it

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Freight train

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just about two to three months after buying this refrigerator, we started hearing noises coming from it that sounded like a motor, like a freak train engine. We've owned this for about ten months now and the noises have accelerated over that period of time. When we first started to hear the noises, it didn't have any cooling problem, but now, the top compartment (refrigerator part) has stopped cooling. It is now warm inside and smells (even if I've thrown away food from inside). The bottom compartment (freezer) is not also as cold as it used to be. I've spoken with Geek Squad and they said that the problem is the fan in the back has frozen and that's where the noise is coming from. The fan is trying to run but it can't because of all that ice accumulation. They said the refrigerator needs to be defrosted, but we have no time to do that. After awhile, the same problem is going to happen, and we certainly don't have time to keep doing that. It's all a hassle. Needing to replace this for a better one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this refrigerator and are so happy with the purchase. The first night however, we noticed there are dings in the doors. We picked up in store rather than delivery so unsure when the dents occurred but they’re certainly noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best fridge yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this spacious fridge is great in our mobile home. the space is limited for the width but this new refrigerator has the depth to make up for width. the split shelves make it just right for taller items on one side of a shelf. love the freezer...the ice cubes supply is more than ample. really pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish it was just a little bit wider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful attractive French door refrigerator for a very small space. It is for a boxed in 1985 style framed in an area that is 33.5 inches wide. I wish this was just a little bit wider and that the deli drawer had the very cold option for meat.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for taking a moment to leave a wonderful review, Sparkles2018! Your feedback is appreciated. I understand how difficult finding exactly the right fit can be, and I am glad you chose Samsung! With a beautiful sleek design and enough room to fit up to 22 bags of groceries, I am confident your new Samsung refrigerator is going to fit in perfectly.^Mae Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator it has lots of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fridge that wasn't the 'standard height' to fit underneath high cabinets and this fridge fits the bill! Ice maker while it takes some time is good and does not overfill the bin, lots of space in the freezer and on the doors of the fridge. Would recommend purchasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps accurate temp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right size for my limited space. Quite roomy inside. Not the greatest construction but is holding the proper temperature. Would purchase again decent value. Great delivery! Good communication! Right on time-Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is in the cooler!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what we needed in the small location we have for a refrigerator. The product works as it should keeps the food cold and freezer keeps the ice frozen. If only it could make a margarita that would be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, functional refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator that is so functional the inside has many storage drawers and spaces and is the ultimate in organization. The freezer is just as functional with two drawers and separate compartments. This is the best refrigerator I ever had.

    I would recommend this to a friend
  • Cons mentioned:
    Condensation, Noise

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is loud when making ice. Bought 7 months ago. Condensation everywhere in the fridge raider the top drawer of the freezer has icicles on my food. Something must be wrong with the defrost mechanism not sure waiting for tech-support don't waste your time or your money this fridge sucks

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I understand that you have some concerns with frost and condensation inside of your Samsung Refrigerator and know can be quite alarming. I would like to provide some assistance to ensure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/
      https://www.samsung.com/us/support/troubleshooting/TSG01001891/
      If you still need assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143537162. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Cons mentioned:
    Delivery

    Rated 1 out of 5 stars

    Fridge we bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This delivery was a major disappointment. We picked a fridge in the Brockton store because our fridge broke and we needed one right away. The fridge was damage free as marked on our sales slip. When the truck came the guys showed us one small scratch and a small dent on the sides of the fridge. The corners were covered with card board and the fridge was wrapped in a clear plastic. Because the slight damage was on the sides and we needed a fridge quickly we agreed to take it. They came in and set it up and as they were taking our old fridge an oily liquid spilled on the floor that I had to clean up so we really didn't look at the new fridge until they were gone. There are 3 small dents in the middle of the freezer door and a larger dent on the top side of the freezer door. There is a very large dent on the bottom on the left side of the fridge. This was a fridge that had no damage and because of needing a fridge quickly we had to keep this. We will never buy another appliance from Best Buy and will not recommend that people do. I called the Best Buy in Dedham twice to try and fix this and both times I was hung up on. The side damage we could live with but the front of the fridge is just very upsetting and should not have happened. Heidi Bromley

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with this open box deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this refrigerator is working amazing. Although surprised when reinstalling the refrigerator i notice i was being not told about defects. I emailed about the issue and never had a responds. Still awaiting.

    I would recommend this to a friend