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Customer Ratings & Reviews

Your price for this item is $1,665.99

Customer reviews

Rating 4.4 out of 5 stars with 1485 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 21.6 Cu. Ft. French Door Refrigerator as spacious, with an ideal size that accommodates their needs. They appreciate the French doors and bottom freezer design, as well as the ice maker and adjustable shelves. However, some customers have concerns about the noise it makes and the condensation that occurs inside the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,484 reviews
  • Pros mentioned:
    French doors

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to adjust to the french doors. But love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this refrigerator and are so happy with the purchase. The first night however, we noticed there are dings in the doors. We picked up in store rather than delivery so unsure when the dents occurred but they’re certainly noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best fridge yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this spacious fridge is great in our mobile home. the space is limited for the width but this new refrigerator has the depth to make up for width. the split shelves make it just right for taller items on one side of a shelf. love the freezer...the ice cubes supply is more than ample. really pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish it was just a little bit wider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful attractive French door refrigerator for a very small space. It is for a boxed in 1985 style framed in an area that is 33.5 inches wide. I wish this was just a little bit wider and that the deli drawer had the very cold option for meat.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for taking a moment to leave a wonderful review, Sparkles2018! Your feedback is appreciated. I understand how difficult finding exactly the right fit can be, and I am glad you chose Samsung! With a beautiful sleek design and enough room to fit up to 22 bags of groceries, I am confident your new Samsung refrigerator is going to fit in perfectly.^Mae Samsung

  • Rated 5 out of 5 stars

    Spacious and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fridge that wasn't the 'standard height' to fit underneath high cabinets and this fridge fits the bill! Ice maker while it takes some time is good and does not overfill the bin, lots of space in the freezer and on the doors of the fridge. Would recommend purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator it has lots of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps accurate temp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right size for my limited space. Quite roomy inside. Not the greatest construction but is holding the proper temperature. Would purchase again decent value. Great delivery! Good communication! Right on time-Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering how small my space I fairly limited to what will fit. The ice machine doesn't work but otherwise it's been a good refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is in the cooler!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what we needed in the small location we have for a refrigerator. The product works as it should keeps the food cold and freezer keeps the ice frozen. If only it could make a margarita that would be great.

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 1 out of 5 stars

    Fridge we bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This delivery was a major disappointment. We picked a fridge in the Brockton store because our fridge broke and we needed one right away. The fridge was damage free as marked on our sales slip. When the truck came the guys showed us one small scratch and a small dent on the sides of the fridge. The corners were covered with card board and the fridge was wrapped in a clear plastic. Because the slight damage was on the sides and we needed a fridge quickly we agreed to take it. They came in and set it up and as they were taking our old fridge an oily liquid spilled on the floor that I had to clean up so we really didn't look at the new fridge until they were gone. There are 3 small dents in the middle of the freezer door and a larger dent on the top side of the freezer door. There is a very large dent on the bottom on the left side of the fridge. This was a fridge that had no damage and because of needing a fridge quickly we had to keep this. We will never buy another appliance from Best Buy and will not recommend that people do. I called the Best Buy in Dedham twice to try and fix this and both times I was hung up on. The side damage we could live with but the front of the fridge is just very upsetting and should not have happened. Heidi Bromley

    No, I would not recommend this to a friend
  • Cons mentioned:
    Condensation, Noise

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is loud when making ice. Bought 7 months ago. Condensation everywhere in the fridge raider the top drawer of the freezer has icicles on my food. Something must be wrong with the defrost mechanism not sure waiting for tech-support don't waste your time or your money this fridge sucks

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I understand that you have some concerns with frost and condensation inside of your Samsung Refrigerator and know can be quite alarming. I would like to provide some assistance to ensure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/
      https://www.samsung.com/us/support/troubleshooting/TSG01001891/
      If you still need assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143537162. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Beautiful, functional refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator that is so functional the inside has many storage drawers and spaces and is the ultimate in organization. The freezer is just as functional with two drawers and separate compartments. This is the best refrigerator I ever had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with this open box deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this refrigerator is working amazing. Although surprised when reinstalling the refrigerator i notice i was being not told about defects. I emailed about the issue and never had a responds. Still awaiting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always wants a review about 3 weeks after your purchase. I wonder why they don’t ask for a review after you have your refrigerator a number of years. Too many complaints?

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Happynow, I would like to congratulate you on your new Samsung Refrigerator and appreciate you for taking the time out of your day to share your review. We are happy for you and welcome you to our family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Pleased Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge it has a lot of storage. I love the fact when doors are left open it’s start to beep to let you know the doors have been left open. This is a plus when you have Little ones who forget to close fridge door all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge, Bad Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is really great. Has a lot of depth and space. The power cord was broken when we went to plug it in. It was a total pain in the butt trying to get a new one, we were transferred no less than 12 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my new refrigerator very much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, getting used to a new style, this refrigerator makes it difficult to store taller bottles. Not much space for that, but plently of other space. Overall, I'm quite satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    standard and excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge is an over average performer among the different french door models, with accurate and appropriately cold temperatures in the body of the fridge, another surprise was how well it manages to be electricity efficient. A++

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic news! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to my daughter and i was consider about Samsung company because i have everything from LG company which i happy with. But she said only makes strong sound when doors closes other then that she is very happy . Works very quiet and very well functional with no any problems.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      You made an excellent choice Izolda. I'm including the link to assist with the door sound (https://bit.ly/2rgRukn). Thank you for choosing Samsung. ^Shifa Samsung

  • Rated 3 out of 5 stars

    Decent, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some quirks: the doors close really hard and rattle the contents of the door shelves, you can't open the veggie drawers on either side without opening both doors, one of the veggie drawers doesn't open all the way because the main door doesn't open far enough. We bought this fridge because it was the only white fridge on the market that fit in our 1915 home's refrigerator spot. Recently we have been having trouble with it keeping temperature in the top of the refrigerator, so we will be seeking maintenance or help on that if the issue persists.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142973775. We thank you for being a part of the Samsung family. ^Brad Samsung