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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1470 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 21.6 Cu. Ft. French Door Refrigerator as spacious, with an ideal size that accommodates their needs. They appreciate the French doors and bottom freezer design, as well as the ice maker and adjustable shelves. However, some customers have concerns about the noise it makes and the condensation that occurs inside the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,469 reviews
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator. The freezer drawer makes it easy to see all items. I also like the multiple choices for the ice box shelves height. It fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Fridge, Lots of storage capacity works beautifully works beautifully love how everything is controlled inside thing is controlled inside for the temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True to the measurements and is a great looking fridge. Just remember to add a few inches when measuring for the rear clearance. Overall, great fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Conflicted

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in May. Was happy with the look and amount of room it has. Was one of the refrigerators that would fit in the space available. I don’t use the ice maker and it does block a lot of room that could be used if I could remove it. About a month ago the motor started making strange loud noises. The company Best Buy uses for Samsung never showed for the first appointment, never called to confirm second and rescheduled the day they were supposed to arrive.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator making a strange noise. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142560340. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator to replace my parents broken refrigerator. It is great and when there was a problem with it after only a couple months Samsung sent out repair man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited Space outside, so much space inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge because of the available space in our old kitchen. It works well and we love all of the space inside the fridge. We would have bought something larger if we had the space. Great for the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding buy. Easy to organize and have accessible items that required a lot of back bending in the old, freezer on top, model this replaced. Door shelves are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Attractive refrigerator at reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is much quieter than any I've owned in the past. The wide door shelves make it easy to accommodate beverages and reserve shelving for storage containers.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that this refrigerator is meeting all your needs. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a 30" fridge, but were worried it wouldn't hold enough. This fridge proved us wrong and holds all the foid we had in our previous 36" fridge and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed smaller refrigerator and this one is perfect! Really like the way this is set. Like the size of freezer space with the extra rollout drawer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Have a small space, this works perfect. Only Issue, doors doubt open wide enough to pull it crisper drawers fully.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for sharing, Traveler! Samsung is always glad to have useful feedback from our valued customers like you. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Product For The Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love our new Samsung 21.8 Cu. Ft. French Door Refrigerator. The best this is the stainless steel does not get all streaky when wiped down, it's beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very nice refrigerator. My food is nice an cold and the freezer is very cold to keep my frozen food cold. The only thing i would like is for it to be a little wider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Installer was horrible. Tried hooking up water line and left me with an open ended water line. Had to hook it up myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home, New appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the alarm feature on the doors. The fridge will chime if the doors are left open. This is perfect for my small children who aren't great at closing the doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found it !!##

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a fridge like this and finally found it and in a timely manner unlike other stores. Online ordering was simple and the delivery guys were outstanding !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love absolutely everything about this fridge/freezer ! You can set the different temperatures for the fridge and the freezer by simply touching the side you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been an excellent refrigerator. Smaller fridge but fit the space I had. Very happy with it. Best buy delivery guys were great. Very professional and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oseipurchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was well parceled and was delivered on time . The personelle were polite . I think they did a good job . I will recommend them anytime .

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 3 out of 5 stars

    The ice tastes odd...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I like the fridge so far I guess. Pros: quiet, nice looking. Cons: ice is horrible tasting, gets dirty fast.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jager! We want you to have the best possible experience with this refrigerator. This link (https://bit.ly/2W98ERw) can help you determine why your ice is not tasting very good and help you resolve this. ^Jecca Samsung