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Customer Ratings & Reviews

Your price for this item is $1,665.99

Customer reviews

Rating 4.4 out of 5 stars with 1485 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 21.6 Cu. Ft. French Door Refrigerator as spacious, with an ideal size that accommodates their needs. They appreciate the French doors and bottom freezer design, as well as the ice maker and adjustable shelves. However, some customers have concerns about the noise it makes and the condensation that occurs inside the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,484 reviews
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and was super easy to install. The price was a good deal for this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frdige

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this fridge! We have a small kitchen and it fits great looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator and Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator and freezer work great. Haven't had any problems. Looks good in our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is really nice if you have a small kitchen. It works well and has nice shelves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Samsung product line for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a small space. Easy to keep clean and find items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product. No issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. As listed. No issues. Install by Best Buy was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to take shelves off to get drawers out but no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex & Ruben

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Ruben did a very great job there very respectful and they halped A lot I would recommend them to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service ! My frig was delivered fast and working great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with it is very spacious inside and the fridge it’s very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung refrigerators!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the larger version of this refrigerator in a second home. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. Works great and easy access to everything inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very functional and has a very nice appearance in my kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator for various uses. Used in a home I sold and buyers were so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    by far the best fridge in the world :) we love it we will buying again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Easier for me with my back condition to find things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very roomy on the inside, shelf placement is designed poorly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    RUN!!! Do not buy this terrible product...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 months of owning it (and being generally happy - it's noisy but stylish and spacious), I came home to a freezerful of ruined food, frost and ice built up over everything, water under the fridge. From searching online, I now see that the ice maker is apparently defective and the leaking water may have even damaged the electrical outlet in the basement just below the floor. Samsung customer service has been less than helpful so far. I've never owned a worse refridgerator and am very disappointed that Best Buy and Samsung continue to sell this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a working refrigerator, Arlene. Let's go ahead and have the fridge back up and working.

      A refrigerator is never completely quiet, even when it's new. In fact, new fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation. Please check these links for details.

      Understand the noises coming from your Samsung refrigerator
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      What noises a refrigerator makes and why | Samsung US
      https://www.youtube.com/watch?v=cain2xjBCQE

      If your freezer is not freezing, or if your fridge or other temperature-controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Please check these links for details.

      Cooling issues with Samsung refrigerator or freezer
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      What to do if your refrigerator is not cooling | Samsung US
      https://www.youtube.com/watch?v=ogwmuhLH4G4

      Cooling Off mode (also known as Demo mode or Shop mode) will disable the cooling systems of the refrigerator and also disable ice making and the water dispenser. Please check this link for details.

      Samsung refrigerator shows OF OF, O FF, or scrolling bars
      https://www.samsung.com/us/support/troubleshooting/TSG01201784/

      To save energy and prevent potential cooling issues, noises, or leaks, your refrigerator needs to be level. Please check this link for details.

      How to level your Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00062321/

      When your leftovers seem to go bad after one day, or ice cream is only good the first time you open the carton, it's a clear indication that the refrigerator and freezer temperature needs to be adjusted. Please check this link for details.

      What temperature should I set my Samsung refrigerator to?
      https://www.samsung.com/us/support/answer/ANS00080450/

      Trying to judge whether the refrigerator is cooling enough can be difficult, but the two most common guidelines are that the display will blink or show an error code if it detects something is wrong or food will be spoiling before its expiration date. Please check this link for details.

      Refrigerator, Freezer, or FlexZone is not cooling enough
      https://www.samsung.com/us/support/troubleshooting/TSG01001029/

      Moisture forms in the fridge when warm air enters through a door being left open, warm or hot items stored inside, or compartments not sealing properly. Please check this link for details.

      Frost forms in the freezer or refrigerator
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/

      Many times when you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. The most common place to see the water is at the bottom of the compartment, below the vegetable or crisper drawers. Please visit these links for details.

      Water leaks in a Samsung refrigerator
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/

      How to prevent and stop water leaks from your refrigerator| Samsung USA
      https://www.youtube.com/watch?v=uU6XADBosVo

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145565135) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 2 out of 5 stars

    Bad Icemaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the refrigerator installed and oaid to have icemaker water line installed and after almost a week they told me they couldn't do it. I finally got my husband to do it like he has many times over the past 45 years of marriage. After hooking up the line to the icemaker, the icemaker did not work so another few days went by and we had to go to a Best Buy and find one that would work for the space we had. We contacted Best Buy customer service and had to order another brand refrigerator but then they I formed us that it would be September 14th before they could install the new LG. Needless to say we are still waiting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    21.8 cu Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features and plenty of storage space. It fit perfect in my kitchen space and maintain Temp. accurately.

    I would recommend this to a friend