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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 21.6 Cu. Ft. French Door Refrigerator as spacious, with an ideal size that accommodates their needs. They appreciate the French doors and bottom freezer design, as well as the ice maker and adjustable shelves. However, some customers have concerns about the noise it makes and the condensation that occurs inside the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,469 reviews
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    LOUD, LOUD, LOUD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good thing I can say is "this fridge is well organized and laid out internally'". But, it is LOUD. It buzzes non-stop (and not the kind of noise that disappears into the background...you can't not hear it). And every hour or so it cycles through a very loud cyclical grinding noise. I 100% regret giving this "a chance" because now Im outside the 2-week return window. Very disappointed and will be replacing this soon. (I likely won't even try to sell it because I wouldn't feel good about doing that to someone else!)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Refrigerator. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142833718. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there a good team helping to build out nice job thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with all of my clients that use this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it’s design!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig’s design. No more bending over to find regular items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge!! It's so nice and convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnifico for home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Samsung big space comfortably 20 stars Recomendable 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new referator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great refergator with alot of storage and easy to clean.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Big Big disappointment!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage died 1 yr and 3 days after I purchased it. The freezer will not freeze a tray of ice when set on power freeze, no ice from the ice maker, and the refrigerator compartment is hot on its highest setting. The motor or something was running loudly about a month prior, it would stop when the door was opened as then stopped after a few days. 3 days ago the noise returned and today it’s not working. Light comes on, slight humming sound but no cool air. I’m so disgusted by Samsung and their toy appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142993392. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    smaller but high quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than expected and waterline only for icemaker but good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator works well nice freezer on bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No 1 refrigerator. great quality . my family loved that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen is small so this fridge was perfect and very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the refrigerator, no problems what more to say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator about 6 months and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful Fridge Black stainless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goregous black stainless steel fridge is amazing..looks so sharp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality refrigerator, all the bells and whistles, perfect

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      A great refrigerator for a great customer like you, Macmengo! ^Jecca Samsung

  • Rated 5 out of 5 stars

    satisfied with my product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a pretty fridge. and it came in good conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far we love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, holds the temperatures well, looks great in my kitchen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Brandon. It's fantastic to hear that this refrigerator has been such a welcomed addition to your kitchen. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 4 out of 5 stars

    Great fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if I like the shelving space in between each, even after adjusting them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice unit and inexpensive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this appliance group for my flip homes and they work great.

    I would recommend this to a friend